Saturday, November 7, 2026 · Customer reviews of US businesses
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219 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The all-in-one solution to help your business succeed online, including websites, contact management, online scheduling, payments/invoicing, and SEO.
B12 AI Website Builder (b12.io) has 219 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
219 approved reviews, newest moderated first
Maddy and the team made it so easy to collaborate over important changes to our website. I needed to add sections for a book launch and they suggested great ideas with the graphics and content. Well done and quick as well.
By Michael C.
Five star for sure to the B12 team. From Salesman Dan to project manager Chelsea, you guys have done an excellent job on building our new website in short period of time. Chelsea is very nice and easy to work with, responsive, professional and helpful, such pleasant experience. Now our website is up and running with beautiful and professional looking. Thanks, B12 team.
By IAE I.
Response from B12 AI Website Builder· Apr 26, 2023
We're so glad you enjoy working with our wonderful team, and that you're happy with your website. Thanks for taking the time to leave a review!
I tried B12 after seeing another website they created. I own a small accounting/tax business and wanted a professional-looking website. I am 100% satisfied with the website they created for me. I worked with Michael - the customer service I received was awesome! I would definitely recommend B12.
By Alana E.
Thrive Acupuncture B12 was very help and made building my website very easy and efficient! I love the user friendly dashboard they have, it's easy to make edits when necessary.
By Gina
I will be writing two reviews. This is the higher of the two. I don't want to bring down B12's 4.2 average too much. I'm attempting to take my site elsewhere. I am not knowledgeable at all. So far, I've been told 3 different things. 1st sales (the site will be 100% movable - when I purchased the site); 2nd tech support when I inquired about moving the site (you will lose almost everything but the narrative); and, 3rd chat, today as I start to move the site (here is what you do to move the site.) We shall see how this turns out. Why am I moving? I'm moving because the maintenance cost, for me, is too high. The best B12 can offer is $99. My move is going to get me a rate of $19.99. I would have stayed with B12 for $49.99. That said, you can see from the above that at this point I'm not a happy camper.
By Roland S.
A Great Company! The Best sites and team!
By Anthony B.
I have had nothing but satisfactory professional experiences with B12 - from starting with the sales process with Dan to working with others like Jay on the team for SEO and more! Highly recommended fit for many small businesses online needs.
By Amy Beck T.
Response from B12 AI Website Builder· Mar 29, 2022
Thank you for recommending us, Amy! We're so happy you've enjoyed working with Dan, Jay, and others, and that you find B12 a good fit for your needs!
Took money Didn't deliver finished site as agreed Charged credit card without knowledge or permission Terrible staff Based business antics
Response from B12 AI Website Builder· Mar 29, 2022
Hi Chol, Thanks for your feedback on multiple platforms. We were able to find a trial account set up with us from 2018, but do not see where we worked with you directly and there was no exchange of funds between your account and B12. If you would like to reach out and clarify information, please email us at [email protected]. We would be happy to help.
