Total scam
Total scam. Ordered 4 self retractable straps. Received one normal one. DO NOT ORDER ANYTHING FROM THIS COMPANY.
By raymond W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
112 reviews
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awakencheerful.com (awakencheerful.com) has 112 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
112 approved reviews, newest moderated first
Total scam. Ordered 4 self retractable straps. Received one normal one. DO NOT ORDER ANYTHING FROM THIS COMPANY.
By raymond W.
I wish I’d found these reviews before buying the retractable rachet straps. After a month they’ve sent me 2x single ratchet straps, I ordered 8 retractable ones. They offer $2 compensation meaning I’m £48.00 out of pocket. AVOID AT ALL COSTS
By richard K.
Don't place orders with this company. They send something else and will not correct their mistake or return the money. An ai machine is answering you politely, but you cannot get a real person to interact
By Peter S.
We ordered two retractable ratchet straps. We got 2 plan ratchet straps. Not worth a quarter of what we were charged. Be careful ordering from these folks as they aren't shipping what was ordered.
By Rick A.
So i ordered some straps. Recieved 1 not 4. They said it was fine. It looks like it's been made by a 3 year old. I have to post it back to china at my cost because it's not faulty according to them. Pity i can't put a photo up. It's dire.
By Matthew H.
Was gonna order from this company but I read the reviews and I don't believe I will b doing buisness with these folks, sounds like a bunch of rip offs
By Mark G.
Horrible company. Item was 5 sizes too big for me. Asked for return information more than once. No response. A total rip-off. Wish I'd read the reviews before I ordered. TOTAL SCAM ARTISTS!!!!
By Maria (Marie) O.
I placed and payed for an order on 28 May 2024, it was a Father's day present, so I payed for expedited delivery. It is July 22 and my parcel is still "in transit". I have written several times and get no useful answer. Only that they are sorry and my parcel in transit. They have given me two different tracking numbers, how can that be? One tracking number places my parcel in San Luis Potosí, Mexico, and the other somewhere in China. I want a refund, I have written twice asking for a refund and all I get for an answer is that they have asked the carrier to expedite the delivery. This is not acceptable.
By Gabriela I.