Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
87 reviews
Avoya TravelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over 60 years of experience in the travel industry and millions of travelers served, Avoya Travel’s innovative platform uses patented technology to connect you with an expert who specializes in the exact type of vacation you're looking for – whether it’s a cruise, tour, or all-inclusive resort. We’ve revolutionized the way travelers plan and book their vacations by blending the convenience of online search with the personalized service and expertise of our network of independent travel advisors. Thanks to our partnerships with top travel companies, you’ll receive the very best value for your next vacation with exclusive deals, discounts, and prices that can't be found anywhere else. When you choose Avoya Travel, you’ll have access to expert advice, exceptional value, and a seamless booking experience so you can sit back and enjoy an unforgettable vacation that’s perfectly tailored to you.
Avoya Travel (avoyatravel.com) has 87 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
87 approved reviews, newest moderated first
Laurie was very helpful. I was trying to setup our 50th anniversary vacation and make it special on a limited budget. Laurie worked hard and got what I wanted including insurance for within $18 of my budget. We are so looking forward to the trip on the train.
By Jeff T.
Our agent, TINA ALLEN, went above and beyond to meet our needs. We will continue to use her to plan any and all of our future trips.
By Eva
While we book most of our travel ourselves as we're pretty particular about what we want when traveling. Cruising has become a different strategy as we find we get better deals and followup especially when dealing with Cheryl Skinner of Avoya Travel.
By Paul
Our service rep was Kelly Houk Kelly was very knowledgeable and fun to work with He worked hard to craft us the best possible cruise Many thanks to Kelly !!!!
By Dave P.
For many years we have booked our travel directly, but decided to give Avoya Travel a try for this trip and couldn't be happier. Ryan, our agent, has been responsive, friendly and knowledgeable. We're looking forward to the trip and will certainly book through Ryan again next time.
By David M.
A good experience vs. a bad experience is a result of how much care and patience the individual agent has in providing the logistics and details for your travel. Our agent, Kenya Wynn/Avoya had all the qualities to provide the level of comfort necessary to know that our trip had been expertly booked and no steps were missed. Her patience level has been exemplary allowing us as travelers to a foreign country to fully understand the adventure in front of us and, during the travel itself, everything went as planned - NO SURPRISES!!! Our travels with Avoya has proven to us to use Kenya's expertise to give us the top notch travel experience we expected. Thanks.
By John M.
Stacey M is always a pleasure to work with. She is responsive, thorough and always available. We book all our travel plans with Stacey M and I would encourage others to do so as well.
By Raymond D.
We are first time cruisers and our good friends (who are veteran cruisers) recommended Valerie at Avoya. We reached out to her and, at the same time, reached out to the actual cruise line. Valerie was able to match the best deal that the cruise line could offer and when we booked she informed us of other perks that we could expect. We are still a year out from our cruise so there is time for our opinion to change, but the referral combined with our experience has made us pleased with our decision to go with Valerie and Avaya.
By Eric H.
