Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1991, AVLGEAR is a leading supplier of professional audio, video, and lighting equipment in Santa Fe Springs, California. They cater to a wide range of clientele, including content creators, vloggers, podcasters, and production professionals working in live events, recording studios, and conferences. Their extensive inventory features top brands, offering clients the tools they need to bring their creative visions to life.
AVLGEAR - Laservision World (avlgear.com) has 6 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
6 approved reviews, newest moderated first
Contacted them to cancel order after it had weeks delay. Send item back and was promised refund. Never received refund and they contested my charge back. THESE PEOPLE ARE SCAMMERS AND FRAUDS. DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION THEY WILL STEAL FROM YOU. I will be pressing charges against them for credit card fraud. YOU HAVE BEEN WARNED!
By Brian P.
I've ordered with AVL gear 3 weeks ago and never received my item. They first we're talkative on a chat an than radio silence when learned that I am experiencing a problem.
By Dmitry B.
Not retail but is a great option for local pickup. Friendly staff for sure.
By Jas
Ordering was simple . Delivery was fast. Order was accurate.
By Richard C.
We ordered MOTU M2 audio interface. But accurate product pieces does not arrive at our office and do not contact us.Please refund us remaining money or ship us products! However we tell "Please send invoice detailed product information" repeatedly, they do not reply us.
By Taiki M.
Had to return some wiring for refund (audio installer told me to buy wrong length). Tried to arrange a swap for the longer version, but AVL Gear rejected this, insisting on a return-refund-new purchase. Post Office told me it would cost $5.50 to send, but I used the return label from AVL Gear. They overcharged for postage at $8.00, and then penalised me another $8.00 for the return, taking a 40% chunk out of the refund—when the wires were returned unopened, in original packaging.
By Alan B.
