Avis Budget GroupReviews of avis-europe.com

At Malpensa Italy. In order to have a seamless experience with Avis you have to join their preferred membership6is free. When you arrive the car is waiting for you and, typically, you'll find a nicer car. When you return the car, it doesn't take more than 5 minutes to checkout. Ig you showed out earlier, you'll get6 your final invoice in your email. How more convinient can it get. If you are returning to USA. Walk to the lobby of the Marriott Hotel, ask in the lobby where you can get your covid test. In 10 minutes +€40 you are ready to board. Arrivederci.

I state that this was my best car rental experience. I really care to leave a review because before my departure I read just bad experiences and I was really worried. By the way I have to say that the majority of these negative reviews are given by uninformed people; I always advise to read all the conditions and terms before to rent a car. Anyway, I arrived at Riga airport in late (25 minutes) and at the Avis desk they told me that my car category was over (Vw golf dsg), so they offered me a double upgrade to a Vw Passat dsg if I wanted to wait about 40 minutes. I agreed and I decided to subscribe the super CDW insurance and glasses protection. They gave us also an additional driver for free! (However I must say that on website the minimum age requirements do not correspond to reality - at this airport there are no minimum age requirements (this is what they told me), and for that no extra fee is applied)); they charged us 95E for the fuel up front option, and we got the money back after the rental period because we left the car refilled. During the wait the girl at the desk was very kind to advise us some places where to get authentic food. After the wait they brought us a shiny brand new car with only 4000 km on the odometer, and the guy showed us the present damages and the way to our hotel. We dropped of the car really early (Desk was closed) and the procedure was really easy. Just a tip, be careful because driving offroad is forbidden and in Latvia there are thousands of road works. In conclusion I advise this society and this specific location to rent, but read the policy before to be upset. Thank you, I will rent again with you.

Excellent service and a pleasure to do business with. Only wish other rental car companies had such present and courteous employees.

Had a great experience in Bristol Airport. Emma and Nick really helped to look after me.

Rented a car in Malta (September 2020) and it was surprisingly much easier than expected! We took videos of the car before we drove it off in case there was any problems with our deposit. The staff were nice enough. We received our full deposit back.

I have an AVIS PRESIDENT membership and I always find they are very helpful and usually keen on price. I am unsure why other people have negative experiences I rent 12/15 times a year and have only had on bad experience in 10 years so I recommend Avis 100% based on my experience renting in the UK, Germany, Switzerland, Malta and Spain.