Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
22 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
avilora.com is listed under Jewelry & Watches.
avilora.com (avilora.com) has 22 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
22 approved reviews, newest moderated first
Misleading from shipping, tracking updates, delivery, and no refund for product paid for, but not received. Process has taken 6 weeks to date (Apr 7-May 24 2021) and is still ongoing with my requests for a full refund. Fraud
By TX L.
Do not buy from them. Products don't work properly. They don't have a phone #, only an email They give you the run around to send them pictures then videos. Then they don't allow you to return anyway unless you pay $40 to return international certified to Malaysia. I was like : whaattt???? They are scammers.
By Cris Amorim S.
I wish I could give a zero star. It's a scam company. Don't buy anything from this website. They sell only junk at a super expensive price and people like us believe easily from the fake reviews on the Avilora website. I ordered a face lifting mask and I am regretting my decision to buy that product. The product is fake and not at all working. They also won't accept the return even though on the website they guarantee 30 days return policy. Their products are terrible. JUST STAY AWAY FROM THIS SCAM
By Pooja G.
DON'T BUY ANYTHING FROM THIS COMPANY.!!! STAY AWAY.! THEY ARE A TOTAL RIP OFF AND THE PRODUCTS THEY SELL ARE JUNK. BOUGHT A BLUETOOTH FROM THEM THAT WAS JUNK AND THEY GAVE ME A COMPLETE RUN AROUND, AND STILL WON'T TAKE IT BACK AND REFUND MY MONEY. GOING TO CONTACT THE BETTER BUSINESS BUREAU.!! GAVE IT 1 STAR BECAUSE IT WON'T LET ME GIVE 0.!
By Mike C.
Received package from PO Box 6368 Rosemead, CA 91770 and product was defective and totally inoperable. Instructions were all in Chinese. I have contracted Avilora three times and provide pictures and video of the defective product and ask for refund and where to return the product. This is actually from Singapore. I have contacted the Attorney Generals office for assistance. Don S.
By Donald S.
Terrible service, they sell products that they don't have with them, the store refuses to refund me. I don't recommend it.
By Ale
Beware do not purchase anything!!! I never received my package after a month the tracking said delivered but never received it. I reached out to someone on the email provided on my confirmation email and was told that because of insufficient address package was found on the road and shipped back to be destroyed and I would not get a refund nor the package because I put wrong address which was not true.. Unbelievable! This is un heard of if carrier can’t deliver the package they sent back to sender . This is the worse experience I ever had. Don’t buy anything from this company. SCAM!
By Lucy R.
Do not purchase anything from this company. I bought a product and it took three months to arrive. I contacted them frequently regarding my shipment and told them I was moving so by the time the product would arrive it would be a different address. I contacted the shipment company and was told that my item would be replaced if it was not received. They seem to have one person who works in customer service who is so extremely unhelpful. This company is a scam.
By Lauren M.
