AvenueReviews of avenue.com

I ordered at hat which was sent promptly but I was then required to pay £40 in customs and excise fees The hat itself already cost £130 and I would certainly not have ordered if I had known how high the fees are . The foldable Izzy hat is fine but probably not worth what I paid for it

Nicht zu empfehlen, enttäuschender Service Ich habe online bestellt, da ich den Shop aus Würzburg kenne. Leider war die Onlinebestellung eine absolute Katastrophe. Ich warte seit drei Wochen auf meine Lieferung und habe bis heute keine Rückmeldung vom Kundenservice erhalten. Ich werde dort definitiv nicht noch einmal bestellen.

Leider auch enttäuscht , Qualität ist angemessen aber wirklich nicht herausragend. Was am meisten stört, Rückerstattung kommen nicht erst nachdem mehrfach geschrieben wird- alles dauert ewig - wenn man bestellt dann passiert erstmal locker 10-14 Tage überhaupt nichts. Leider enttäuschend

Bad panty quality, lining in middle of panties came off. They are not made for plus size!

I ordered a bunch of clothes in November and half were returned in December of 2024. I have still not received a refund of $125.00 it is 2/19/25. I have called 3 times and had to pay a $10.99 return fee. Everything they say the cloths say the were returned the refund is on the way. Before this time I had no problems and always was refunded. It looks like the company has been bought out and do not refund anymore even when the clothes are returned.

1 wrong size item sent - was correct on bag label different size inside the bag. 1 item has clearly been worn. Would not allow me to return back to my method of payment without charging the $10.99 return processing fee which is outrageous on top of their $30 I had to pay for shipping. Avoid! New ownership has tanked the brand.

I have been shopping with Avenues for over 20 years and they were a good company to buy from. Now when they changed over to whatever and close all the stores they suck. They don’t have a saying quality of Clothing shoes, boots And the prices are ridiculous. I wouldn’t order nothing else from them anymore. When they close the stores down, they should’ve just went out of business cause I know they don’t sell the quality of what Avenue sold so I will never order from them again.

My sister used to love Avenue Clothing. Sadly, Avenue has been purchased by Full Beauty Brands, the sketchiest parent company ever. It’s now just trash. Here’s my story: I ordered a gift card for my sister from Avenue Clothing to be delivered *by email* on December 24th. My sister never received an email. After several days, I emailed the company and was told the **email** gift card would “ship” soon, even though my receipt clearly labels it an email gift card. After 2 weeks, I called the number on Avenue’s website, and someone from Full Beauty Brands picked up. I was told that when a new customer orders a gift card, they call the customer to verify the purchase—and that they’re apparently 2 weeks behind in making these calls, because nobody ever called me. So, I verified the purchase and was assured that my sister would receive an email in a couple of days. She didn’t. It’s now January 16th—over 3 weeks since they took my payment—and they have yet to send my sister an EMAIL gift card. Steer clear, folks. Full Beauty Brands—and by extension, now Avenue— is sketchy to say the least. Just check out Full Beauty’s reviews. I think they’re hoping that people won’t follow up on whether their gift cards were received. Keep in mind that there was zero communicating to either me or my sister saying that they needed to verify my purchase. If I hadn’t followed up with my sister, I would never have known. My sister would assume I’m too cheap to get her a gift, and I would assume she’s too rude to thank me. I actually think this is Full Beauty’s business model. Only a few people will follow up, and for everyone else they just pocket the money. For example, imagine if I was an employer who bought gift cards for her staff. I’m not going to ask every staff person if they received the card. My staff would just assume I’m too cheap to give them a gift, and I would assume my staff is too rude to thank me—when in reality, it’s Full Beauty Brands that’s cheap and rude—and sketchy as all holy hell. Just look at the reviews for Full Beauty Brands. After reading the reviews, a pattern emerges. It looks like their policy is to stall their customers until the window to file a complaint is closed. The worst part is that they’re taking advantage of already marginalized people, and that they’re developing a monopoly by buying up plus size brands. It’s times like these that I wish there were a hell hot enough for this company.