AvailReviews of avail.com

Outstanding service! Called customer service as a result of an error I had made during set up. The representative taught me how to fix it and educated me on how to navigate the platform and its features. Easy to get ahold of a representative, and very attentive support.

I am a landlord using Avail. I have had a great experience using them for a year. Their staff has been extremely helpful with resolving any questions. Potential tenants do not need to do a credit/background check to request and have showings. That is only later if they decide they actually want to rent it. There are scammers everywhere and everyone needs to do their due diligence. Avail itself is not a scam, only a management platform. Blaming Avail for criminal intent is like blaming the car for allowing a drunk driver.

I have used Avail.co to collect my rent from different tenants for two years. It's always predictable and timely. Avail notifies them a week in advance of when it's due, confirms when it's scheduled and paid. When I make mistakes or have questions, the online staff responds quickly. I pay a fixed $7 each month for any total payments, including deposits, and unlike venmo/paypal etc there is no percentage charged. I'm asking this year's tenants to choose automatic scheduled payments. Then I will have no concerns. I see some of the complaints, but I think people are trying to use it for other services. Notifying tenants and collecting rents it does like a breeze.

As a landlord, this platform is very easy to use, safe and secure. Ive been using it for 2 years with 2 different tenants and have not had a bad experience. Every transaction has gone smoothly.

Truly confused by some of the negative reviews because I've had nothing but a great experience. Everything is handled online. They generate the lease agreements. The lease is signed on-line. Rent is paid online. When I did have an issue (user error) I called and they immediately fixed the problem I caused. Looking thru the reviews though, I see nearly everyone is from someone who is misinformed. For example, linking your bank account. Yeah, that's normal. When I applied for a home loan the lender had me link ALL my accounts, including investment accounts using the same secured site Avail uses, Plaid. I pay $5 a month per unit and Avail does all the work. Great deal in my opinion.

My experience with Avail has been wonderful. As a first time landlord, this website has been extremely helpful. For an exceptionally reasonable $5 per month, I have been able to find renters, process their applications and the necessary documentation for applications (credit reports, background checks and criminal history), create a personalized lease and follow up with rent collection and maintenance requests. Totally happy with the experience. As for the banking logon information request which others have noted, I opened a totally new and separate account from my regular bank accounts with a totally new and separate unrelated password and gave them that for processing my monthly rent. I linked the accounts through the bank and can transfer money to and from the rental account as necessary without compromising my actual bank account. Highly recommend!