Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
412 reviews
AvailSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
Avail (avail.com) has 412 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Exceptional customer service
By Debbie
Response from Avail· Jul 9, 2025
Hi Debbie, Thanks for taking the time to share your thoughts! We’re so excited to hear you had a great experience with our customer service. Delivering that level of care is our goal, and knowing we succeeded means a lot to us! Don’t hesitate to reach out if there’s anything else we can do for you!
I always find the staff friendly and helpful
By Heidi
Response from Avail· Jul 9, 2025
Hey Heidi, Thanks so much for sharing your wonderful feedback! We're genuinely thrilled you always find our staff friendly and helpful. Knowing we're consistently hitting the mark for you truly makes our day here! We’re always here to help whenever you need us!
Thanks for being a part of my moving process.
By VINCE
Response from Avail· Jul 9, 2025
Hi Vince, Thank you for taking the time to leave a review! We truly appreciate you letting us be part of your moving journey. We’re happy to support you every step of the way and wish you all the best in your new place. If you ever need anything else, just reach out!
Handles all aspects of Landlord management. Used others, Avail.co by far is the best.
By COJO Investments L.
Response from Avail· Jul 9, 2025
Hey Joe, Thanks so much for the wonderful feedback! We're thrilled to hear that our platform has made managing your rental property easier and more efficient. It means a lot to know that, after trying others, you’ve found our service to be the best! We’re here to support you every step of the way, and we're glad to have you as part of the Avail community!
Helpful answering questions Polite
By Judith G.
Response from Avail· Jul 9, 2025
Hi Judith, Thanks for the great feedback! We're so glad to hear that our team was both helpful and polite while answering your questions. Making sure you feel supported and well taken care of is always our priority. Don’t hesitate to reach out if there’s anything else we can do for you!
Your staff was available to walk me through the lease preparation.
By Robert
Response from Avail· Jul 2, 2025
Hi Robert, Thank you for your kind feedback! We're glad to hear our staff was available and able to assist you through the lease preparation process. Providing clear guidance and support is very important to us, and we're happy it made a positive difference for you. Please don’t hesitate to reach out if you need any further assistance!
Good service
By Jesus
Response from Avail· Jul 2, 2025
Hey Jesus, We appreciate the five stars—thank you! If there’s ever anything we can help with, just give us a shout!
Somebody answers the phone and is well briefed. Problems get resolved
By Jeffrey
Response from Avail· Jun 30, 2025
Hi Jeffrey, We appreciate you taking the time to share this! It’s great to know our team is informed and ready to help whenever you need. Resolving problems quickly is what we’re all about—thanks for being a part of the Avail community!
