Customer service 👍🏼
Customer service was great helping me solve a warranty issue. Resolved quickly and replacement sent out. I’ll keep using Auxbeam 5D-Pro series light bars.
By DGHWS
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
353 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Auxbeam, established in 2008, specializes in high-performance LED bulbs, smart switches, and off-road vehicle lights. With innovative technology and quality service, Auxbeam is dedicated to providing exceptional lighting solutions for customers, offering high cost-performance products to the market.
Auxbeam Lighting (auxbeam.com) has 353 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 302 reviews with 5 stars · Clear filters
Customer service was great helping me solve a warranty issue. Resolved quickly and replacement sent out. I’ll keep using Auxbeam 5D-Pro series light bars.
By DGHWS
Wery good product
By Bjørn Inge A.
Customer service was great had an issue with a part and they were very quick to help me out and get a new one sent to me
By Mateo L.
All I been using is auxbeam products good quality and they have great customer service to it a pleasure doing business with Thank You
By Hizam A.
Been using auxbeam products for about 10 months now and have been working great up until a couple of weeks ago. I thought it was an issue with the unit itself, after reaching out about a warranty issue, The customer service is absolutely amazing! Explained the issue they were quick to getting me set up for success! The only minor issue I do have is the contact hours with me being in the east the times are a little late, but I’m not gonna penalize for me being in a different time zone not the company’s fault by any means. Still absolutely great people and products. Highly recommend!
By Austin P.
Great looking lights, great prices and fast shipping.
By H.Vivaldi
AMAZING CUSTOMER SERVICE!!! GREAT COMPANY!! Thelights are crazy good!! I went with the GX Bi-Colors for lowers and uppers, so cool!!! I emailed back and forth with them to help me figure out the correct lights for my vehicle and dial in the model that would work!! I had one light come dead on arrival but they immediately sent me a replacement!!
By nick
Communication with customer service was nice and efficient. They understood my situation and accommodated well.
By Sean G.