Outstanding customer service
Outstanding customer service
By Ervin E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
353 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Auxbeam, established in 2008, specializes in high-performance LED bulbs, smart switches, and off-road vehicle lights. With innovative technology and quality service, Auxbeam is dedicated to providing exceptional lighting solutions for customers, offering high cost-performance products to the market.
Auxbeam Lighting (auxbeam.com) has 353 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 302 reviews with 5 stars · Clear filters
Outstanding customer service
By Ervin E.
Recieved a set of lights as a gift and fogs weren’t working correctly, they responded quickly and helped me the best they could.
By Jensen B.
The headlights I purchased came with the plug mounted on the side, and these did not fit my headlight assembly. I emailed their customer support and within 12 hours got a response. Not only did they recommend another headlight (F22) which fits my car, They offered them to me for $30 Considering my issue; AND They let me keep the ones I originally bought. Absolute top-tier customer service
By Joseph S.
I had ordered for turn signals.... I received tge delivery within 8 days..... Their service is super fast and efficient.... Whenever i had a query i just used to send them an email..... They reply to the emails within the same day and try to resolve all the issues and at the same time they will clear all your doubts..... 100% satisfied.... I would personally recommend their website to all my friends and family....
By Zain A.
5 star review for me. They made sure my questions were answered and my problem was fixed. Their customer service top tier no joke. Will be a lifetime customer forsure 🤝🏼
By David L.
The customer service was flawless I got the wrong size light and they made it a smooth process to get me changed out for the right set.
By Devyn V.
Excellent products. Top of the line brightness and dependability. Customer service is nothing short of amazing.
By Clayton T.
Great LED system for my2015 Hyundai Santa Fe Limited Ultimate. Customer service is extremely professional. I would highly recommended.
By Johnny J.