Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
109 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your One Stop Shop for Factory Wheels, Center Caps, TPMS Sensors and Wheel & Tire Packages.
Auto Rim Shop (autorimshop.com) has 109 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 3 reviews with 4 stars · Clear filters
I ordered a set of 3 wheels for my Tesla and the color was off (more grey than the oem) and did not matchthe one OEM wheel I was keeping on the car. I explained the situation to Scott and that started a process of getting them returned. The whole device I worked with team gets a 10/10 for customer service. Once someone was on the phone, they worked with me diligently to get those wheels returned and they refunded me the order. Would buy again
By Justus D.
I was worried having read all the bad reviews after I ordered a new rim. However, my order was delivered on time and it was the rim that I ordered. Maybe I was just lucky, or maybe they are getting better, all I know is that they did deliver as promised.
By Jon P.
Reading prior reviews I was nervous. However: 1)wheel arrived 2 days earlier then quoted 2)wheel was the serial # I ordered (I did my own homework to ensure wheel was correct for my car) Finish looks good but reserving 5 stars to see the durability of the finish
By Gary A.
