Auto Rim ShopReviews of autorimshop.com

Bought TPMS sensors that did not function. It took longer than 14 days to install, they will not allow a return and will not honor the published warranty on the sensors. Avoid.

Ordered a rim for my girlfriend's vehicle. Found a local purchase I could pick up 5 minutes later so I emailed and called to cancel before they pulled the rim. This was a Friday afternoon and my order wasn't to be shipped until Monday. Finally got ahold of someone from customer service and I was charged a restocking fee of $20. The order was in less than 10 minutes by the time I contacted customer service.

The worst service that I’ve ever seen! They sent the wheel to the wrong address. It took weeks for them to return my money and charged $35 for the service. It can only be a scam store, they do everything they can to ensure you don't receive the product and they charge you for it. DO NOT BUY FROM THIS STORE!

Sent the wrong rim and charged a $35.00 restocking fee when returned. Found it interesting that the rim they did send is shown as out-of-stock on their website. Can't help but wonder how many times that rim has been sent and returned. Avoid doing business with them.

The worst online experience ever.... had a cracked stock obs wheel so I ordered one for over $300. They sent me the wrong wheel (no i didnt order the wrong one)and then took 3 weeks to get me a label to return it. In 3 weeks obviously I need my truck so I found another place that sent me a rim in a couple days. Completely forgetting about it a month later another rim is on my porch... interesting... this one is one is a cheapo steel wheel(about $100) for God knows whose truck but its definitely not for mine (the return process was a pain the first time so 5 phone calls and 5 emails later they had all my truck information and still not got it wrong.I go to look at my account and notice they never returned my money, I called them and they didn't even know they sent it!!! Come to find out they don't even sell my rim just list it and send the wrong one!!... this time 10 phone calls and 10 emails later and 9 promises to send a return label they still don't. Then on the last one the guy said qell we only have a 3) day return policy for the original purchase..... uhhhh yall sent this to me over a month after that... his response was too bad and hung up. Conclusion. They sent me the wrong one. Then actually sent another wrong one, stole my money and told me too bad.... idek what to do.... anyone want to buy a mysterious rim for a mystery truck?

Purchased a rim for a Benz that did not fit. I was told to send it back for $35 re-stocking fee and a refund. NEVER got refund, stopped answering e-mails. Sketchy and not trustworthy. Bad communication. Unable to speak with anyone on the phone live. Only answered my email to instruct on how to return. After my return was received, nor refund, won’t answer emails. Bad business!

This company refuse to refund my money when I was approved to return them a damaged wheel. They have both the wheel and my money!

I strongly advised against dealing with this place at all cost. My personal experience with them has been extremely negative. They engaged in fraudulent business practices by refusing to refund my money and falsely accusing me of returning a damaged product. Despite returning the product in its original condition (unopened) due to THIER error in providing the WRONG ARRIVAL DATE, they claimed it was damaged. They took an unnecessarily long time to process my request and failed to provide any evidence to support their claim. The representative I spoke to was unhelpful and implying, that I should just give my money away without addressing the issue. I advised him to file a claim with UPS, as any damage to the package would have occurred during transportation to their warehouse and not by us. However, they showed no interest in considering my suggestion. Instead, they pushed me to just give them my hard earned money and accept it as it is and as if I had no other option. They showed no willingness to find a resolution and seemed to be involved in scamming transactions.They promised that the warehouse would call me, but I never received a call. I regret not reading these reviews before engaging with them. I strongly advise against dealing with these untrustworthy individuals. If they treat their clients in such a manner, one can only imagine the quality of products they sell. It is best to avoid this place at all costs. I urge everyone to steer clear of this place as it appears to be operating dishonestly! SCAMMERS! UPDATE! I was just promised that a supervisor will reach out to me for resolution. I will keep everybody updated!