Love this rental site
Love this rental site
By Leah M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
289 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AutoRentals.com puts the Renter First in Car Rentals. By presenting the most comprehensive search results for your car rental search in innovative and easy to view results, renters can quickly choose the perfect car at the best price!
AutoRentals.com (autorentals.com) has 289 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
289 approved reviews, newest moderated first
Love this rental site
By Leah M.
Still havent recieved my deposit back
By Carrie S.
A very good platform for car rental
By Haoming L.
When I got to the desk at the airport, I discovered that AutoRentals had automatically booked me to a different pickup location in the city. This did not help me at all, and in fact cost me a $50 fine for not picking up the car from the site where I was booked.
By Russell W.
The reservation process was a snap and the price was terrific But I’m worried about the follow through. The reviews aren’t good. I hope my car is ready as promised and in good working order. I’ll let you know
By WEDDING DAY F.
Great keep up the good work
By Richard K.
It was so easy it have taken me about two minutes to to reserve a car!
By Tim O.
Kimberly is not friendly at all. Did not want to make simple Changes to our reservation. Extremely contentious! The guy next to her was better and seems to not mind to be at work. Kimberly did not want our business she treated us like “Why The Heck Are YOU here? We were a major inconvenience to her day! Absolutely disgusting 🤮 as we re customers paying for a service. No free handouts just trying to get a rental car. Wish we went to Fox next door.
By Rudy
Response from AutoRentals.com· Sep 18, 2026
Hello Ruthie, I am so sorry to hear of your experience! However, it sounds like your issues were with your supplier and not Autorentals.com. Autorentals.com is your booking agency and the company who actually provides the rental car is the supplier. In your case, that would be Economy Rent a Car. Please know that when you rent a vehicle through Autorentals.com, we are there with you every step of your journey. If you have any issue while making your reservation or during your rental period, our customer service department is just a phone call or email away and ready to help. Our customers matter to us and our goal is for every customer to have a great experience. I will be reaching out to Economy Rent a Car regarding your experience. It is our expectation that our suppliers maintain the same high level of customer care as we do at Autorentals.com. We hope you will come back to Autorentals.com for your future car rental needs. We appreciate your business!