Very Pleased
Easy to use website with no issues getting everything set up
By Chuck L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
289 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AutoRentals.com puts the Renter First in Car Rentals. By presenting the most comprehensive search results for your car rental search in innovative and easy to view results, renters can quickly choose the perfect car at the best price!
AutoRentals.com (autorentals.com) has 289 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
289 approved reviews, newest moderated first
Easy to use website with no issues getting everything set up
By Chuck L.
Poor customer service
By Tara H.
Response from AutoRentals.com· Aug 21, 2026
Hello Tara, I'm sorry to hear you didn't have a good experience. I've looked in our customer service log and didn't find any contact information linked to your name or email address. I do see that you made two reservations last night with two different suppliers and canceled both within 10 minutes of making the reservations. At Autorentals.com, we truly do care about our customers and their experiences. Feedback helps us do what we do better. I really would like to hear more about your experience so that we can figure out what went wrong and how we could have helped to make your experience a positive one.. I would appreciate it if you would reach out to us at [email protected] to share more details. You matter to us and we appreciate your business!
Easy to get reservations and full pricing up front.
By Roberto
I had questions but no one answered
By ANANT P.
Response from AutoRentals.com· Aug 19, 2026
Hello Chitranjan, I am so sorry to hear that you had questions that were unasnwered. I do see that you made a reservation with us and then canceled it shortly after. If there is something I can help you with now, please reachout to [email protected]. I will be watching for your email and will be happy to help find the answers to any of your questions. We appreciate your business!
Very simple booking process.
By Charles B.
Wasn’t book
By Alejandro L.
This was way easier than calling and talking to somebody! when you just need a car as soon as possible, this is the way to go!
By Valued Norton C.
i don’t think so
By marbin Julian arroyo P.