Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
301 reviews
Auto Parts WarehouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our catalog includes a wide range of over 550,000 discounted car parts and auto accessories from different aftermarket manufacturers to fit all vehicle makes and models.
Auto Parts Warehouse (autopartswarehouse.com) has 301 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 29 reviews with 4 stars · Clear filters
Be honest with you, well here goes, I been buying good’s from you for 20year’s , but it seams to me that your price ‘s have gone up , I had no choice but to go to geek auto parts, some time , go to Rock auto . That’s my beef with you all
By jerome K.
very good all the way around
By John M.
Great shipping. Parts weren't exactly the right fit, but they did what I needed them to. Good prices, also.
By brandon S.
Response from Auto Parts Warehouse· Apr 20, 2018
Hi Brandon, We would like to apologize for the inconvenience. Regarding your concern of the part that does not fit well. We would really like to discuss it with you to get it resolved. Please provide us your contact number and email. Or an order number if you already have one. So we can further assist you. You may also give us a call 1-800-913-6119 choose option 7 then dial EXT 9919. Your response will be much appreciated. Thank you
Prices are very reasonable and the people are NICE and helpful
By Sherrita W.
in november of 2017 i purchased a high milage vehicle and i knew i would have to pay for things that brake down. i needed a third brake light and i priced it at a local auto parts store. i got quotes as high as 250.00, but my son suggested to go line and see whats up. i happened onto you guys web site ,and your price was about 80 dollars cheaper. the sales rep was helpful and courteous, and you guys shipped it to me so fast, that it came before the part that my son tried to surprise me with. so i told him to ship it back and get a refund. you guys are the best. i soon ordered a driver side lower control arm and again, helpful courteous service and quick delivery. auto parts warehouse rules. thanks.
By Robert C.
I have had two claims for received damaged body parts. Both times settled promptly and was reshipped replacement part with no additional charge.
By Richard K.
Customer advocate team Maria, has resolved my concerns with satisfactory results. I did receive my discount after speaking with her. Thank you. Customer service is not the best, they never took care of my discount, even when I had the points available. I will start buying my parts some where else. Why even offer the points.
By Jag A.
Response from Auto Parts Warehouse· Mar 4, 2018
Hello, We appreciate your review. Thank you for letting us help you resolve your concern. If you have questions or other concerns, feel free to call us at 800-913-6119 option 7 extension 9919. We are open from 6am-8pm PST. Thank you!
APW was introduced to me by a friend. Since my first purchase, I've been hooked. The experience is quite hassle free throughout the purchase life cycle. Even though the dash cover didn't perfectly fit. However, I still don't get all parts for my 2009 Lexus ES350. Its understandable though. Secondly, I'd wish direct shipment to Africa were possible. Thirdly, I'd like to find out if a car part franchise/collaboration with APW were possible on a corporate online platform. Your last shipment was quite timely.
By OOW
