Love this product
Love this product, not toxic to other animals when or if they come into contact with dead rodents. Highly recommended products.
By Reginald
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
218 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Harness the power of a quick kill, self-resetting, toxin-free rat and mouse trap that helps you live pest-free.
Automatic Trap Company (automatictrap.com) has 218 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
218 approved reviews, newest moderated first
Love this product, not toxic to other animals when or if they come into contact with dead rodents. Highly recommended products.
By Reginald
I haven't had any issues with the trap. The bait seems to separate from it's oil base, but it is a pretty good attractant. Two traps together are about equal with my dog for rat kills this summer. Its pet and human safety is a fantastic feature. Relying on scavengers to disperse the meat really works better than anticipated.
By Simon
Sorry. Your customer relations expire in 1 year. Not happy with the performance of your product.
By Jim
Response from Automatic Trap Company· Sep 25, 2018
Hi Jim, Thanks for the feedback. I am sorry about your experience with our trap. We certainly believe stand behind the performance of our product. I would love the opportunity to resolve this issue if possible. Could you please email [email protected] with further details and perhaps we can strike up a dialogue from there? Thanks, Ty
Great products!
By Augustine
I very much like the concept of your product. I put it side by side with a bucket half full of water. After 4 months, the bucket drowned well over 30 chipmunks, squirrels, packrats, and mice. Your expensive trap got exactly 1 mouse. I set up a motion activated camera. The mice would crawl all over your trap but never ventured inside. The CO2 doesn’t work in winter and I think your bait freezes and doesn’t attract.
By Trapper
Response from Automatic Trap Company· Sep 25, 2018
Hi Trapper, Thanks for your feedback. I am sorry to hear about your challenges with the trap. Success definitely varies for each trapping site. Can you please send an email to [email protected] and elaborate so I can discuss this further with our trap experts? We definitely stand behind our trap, but know that not all applications work on the first deployment. I look forward to resolving this with you. Thanks, Ty
I purchased This product for rodent control at a horse facility. Horses drop grain so there’s lots of food for rodents. You could see the rats and mice running around even in the daytime . I tried the bait that comes with the trap as well as the grain that the horses eat, I did not catch one rat or mouse in 3 months. I called the company and Their suggestion was to stop feeding the horses grain, not possible. One of the videos they show online is someone setting up a trap in the middle of the woods, maybe it works there?
By Karen
Response from Automatic Trap Company· Sep 25, 2018
Hi Karen, Thanks for taking the time to leave your feedback. I am sorry to hear about your performance with the trap. We certainly stand behind the A24's performance. I would love to help you resolve some of these challenges if possible. Can you please send an email to me via [email protected]? Thanks, Ty
The trap works great but the bait is expensive and the effectiveness of it wears off quickly.
By Karl
Response from Automatic Trap Company· Sep 25, 2018
Hi Karl, Thanks for the feedback. Have you tried installing our DIY Lure Basket? With the DIY basket, you can any type of lure you choose. This is particularly handy when your trapping area is conditioned to certain food sources. Check it out on our site: https://cart.automatictrap.com/products/diy-lure-baskets If you have any questions I would be happy to reach out directly via email.
They work great it’s just I wish I would’ve got the counters when I bought them because I have no way of knowing how many kills they perform
By Bill