Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
59 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
autoledtech.com is listed under Auto Parts & Wheels.
autoledtech.com (autoledtech.com) has 59 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
59 approved reviews, newest moderated first
I have a 22’ F450. I didnt like the front grill. Looked like an old man truck. I found autoledtech.com had a Platinum style front grill available. They offered fast shipping so I bought it. It was easy to install and looks amazing!
By Dave S.
They have fantastic customer service and I think for any good company it starts and ends with good customer service.. I made a mistake on my order and overpaid for something I ordered twice, they caught it and contacted me and asked if I ordered 2 and I said no, they refunded the difference right away. Most places would’ve taken my money and walked away.. loyalty and honesty go a long way with me and they have both!!!
By Jack W.
Great customer service and kind people they stand behind their product and I loved my experience
By Levi S.
GO TO THE BOTTOM AND READ THE UPDATE... DO NOT WASTE YOUR TIME AND MONEY! This company is nothing more than a remote drop ship company making money off of markup on other people's products. I ordered a double lightbar set with sequencing center lights and a plug-n-play harness and dimmer switch. A few of the itmes showed up about a week and a half after I placed the order. The rest didn't show up for over a month. When it finally came, there were no instructions with them. I ended up damaging the harness trying to get it installed. I contacted them for help and a replacement. They have no phone number, and give a flimsy excuse that it is better for the customer. Read the reviews, that is definitely not true. Online chat? Good luck. It takes over an hour, at best, to get responses on that. And emails take days to get replies. I finally got them to order an new harness. Weeks later it got returned to sender because of an incomplete address on the shipping label. When I contacted them again they just replied, "it shipped directly from the manufacturer. I'll contact them." So here I am with a light bar package that I cannot install and spent over $800 on. And they could care less. And no telling when I'll get the new harness and some instructions to install. And don't ask them for any. They dont have a clue. Don't waste your time and money on this sham company. So everyone can see how this company is, I am posting the email they sent me about this review instead of making it right and getting me the item I ordered and still don't have. Don't let their response to this review fool you. Here is what they wrote me directly. "Just wanted to shoot you a reply to your 1 star review buddy: Hello Micah - yes its true, we actually do not make all of the 700+ products we offer our customers. Believe it or not, we sell other companies popular products that they manufacturer in house. You ordered December 29th, right after Christmas. The grill bars you ordered are made by Sick Diesel Gear - who was experiencing delays in production due to an extreme increase in holidays orders. Crazy, right?! Not sure how that could happen! You You emailed us stating your extreme disappointment in the delay and we offered to cancel the order for you and you started getting upset like a spoiled child: QUOTE: "I want my item. And I want it ASAP. You should over night it or something since you told me it was shipping 2 weeks" "Wow. Cancel instead of getting me my order? That tells me everything i need to know about your company. My reviews will reflect such.!""I want my items! " Agassi and never did This is ridiculous. " You contacted us for a replacement harness because you damaged the first one and god forbid, you had to contact us by email and you received your replacement item. Looking at your review history tells me all i need to know - did your wife leave you? Do your kids think your a cuck? Something must be wrong for you to waste so much time leaving bad reviews."
By Micah T.
Response from autoledtech.com· Mar 6, 2026
Hello Micah, We’re sorry that your experience did not meet expectations. To clarify a few points for future readers: Your order was placed on December 29th, immediately after the holiday season. The grille light bars you ordered are manufactured by Sick Diesel Gear, and they experienced significant production delays due to an unusually high volume of holiday orders. As soon as we were notified of the delay, we communicated that information and offered to cancel the order if you preferred not to wait. You chose to keep the order active so the items could still be delivered. Regarding the replacement harness, the original harness was reported as damaged during installation and we arranged for a replacement to be sent. Unfortunately the shipment was returned by the carrier due to an address issue from the manufacturer, which we immediately followed up on to have corrected. While we do not operate a phone support line, we provide customer support through email and live chat so that every conversation is documented and handled in the order received. Our team responds to hundreds of inquiries each week and we always work to resolve issues as quickly as possible. If you would still like assistance getting the replacement harness or installation guidance, please contact us again at [email protected] and we will make sure this gets resolved. – AutoLEDTech
I originally ordered the 12v Flow Series Controller. Shortly after confirming my order, AutoLEDTech’s support team reached out to ask how I planned to use it. I explained my setup, and what followed was a detailed email exchange where they carefully reviewed my design and identified a compatibility issue I had completely missed. Instead of just shipping the product, they recommended a simpler solution using equipment I already own — which ultimately cost them a sale. I don’t write many reviews, but this level of honesty, technical thoroughness, and genuine customer service absolutely deserves recognition. Thank you for going above and beyond!
By CindiorJason D.
Amazing customer service, quality products,will definitely use in the future, thank you
By Richard D.
Quality product for a good price and fast delivery. Great customer service. I highly recommend auto led tech. My emblem led looks fantastic on my Sierra Denali.
By Steve H.
Great product Perfect fit and easy to install Adds a nice touch Love the scanning mode at start up Much better quality lights than the stock ones
By Mark Z.
