Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
48 reviews
Hughes AutoformersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hughes Autoformers - Industry leader in advanced smart surge protection, autoformer voltage boosting solutions and RV products. Since 1995, the company is the original patented US manufacturer for the famous Hughes Autoformers power booster for your RV. New in 2019, we have released another patented game changing product - the world's first Smart RV Surge Protectors. These advanced units will alert the user wirelessly in real time if there are any issues or faults detected. Find out more here - www.hughesautoformers.com
Hughes Autoformers (autoformers.com) has 48 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
48 approved reviews, newest moderated first
Excellent product! Does exactly what described. Love the feature with Bluetooth! If there is an issue...you get an alert on your phone! You can also monitor all the power from your phone. We also run this with the Autoformer. We have this first...then the Autoformer...and then to the RV. Completely satisfied with the products!
By Stevo B.
I purchased an autoformer transformer/voltage booster after having low incoming voltage on my 45’ Holiday Rambler Navigator. Before installing the autuformer the Navigator would shut the power off because the voltage at the park was too low. Problem solved and now I would not want to be without the security of knowing that the Incoming power Is correct. Great investment for peace of mind.
By Jim M.
Purchased a Hughes Autoformer 4800 Joules 50A. Was leaving on a trip to MO and item was being shipped to my home in FL. I called Brett to have the unit redirected to MO for me (if possible) and he reached out to have UPS change routing to me. NO problem and NO charge to me! Thank you, Brett! I arrived in MO and had my new Autoformer to protect my RV! Easy to connect and with the digital readout plugged into my RV, I am able to actively monitor the current being supplied to our RV!
By Michael B.
Bought this locking cable for my Watchdog. It was perfect and was a great value for the $13 they charged.
By John A D.
It worked well for the first day then it started giving error codes E7 or E1. I thought I had an electrical problem at first, but then realized that a slight movement of the surge protector fixed it. I’ve done it several times so I’m certain there is a defect inside the surge protector. It also doesn’t wait the 90 seconds like it is supposed to. Just lightly tap or move the protector and the error immediately goes away.
By Drew
Response from Hughes Autoformers· Oct 16, 2020
Drew, if you have a warranty issue, please contact us. The units are warranted for 3 years upon purchase. If the 'issues' change with movement, try this again with only the unit plugged in (no shore cable, no adapters, etc) if you are still getting these issues/errors, give us a call it may be a warranty issue we can take care of for you!
Watchdog by Hughes .50 amp built in unit surge protector is incredible And works well . Best part is it lets you know by Bluetooth what’s up.
By Dean E.
I purchased the 30 when I first started RVING, we are full timers, wood not to without this product.
By Timothy W.
I've had the PWD50+EPO for a few months now and have had the occasion to use it both short term and long term. The long term use was this past week in Lancaster, PA. I have the unit mounted in my electric bay after my older model Autoformer per Hughes's instruction. The unit functioned as I expected as did the app which proves real-time information. I do want to relay my experience with one of my short-term trips. We camp at least once a month at our local county park. The park is in the midst of upgrading the electric infrastructure which has been in place since the 70's. Hours before our last trip to the county park sever thunderstorms rolled through the area knocking out power in the area and damaging one of the park's circuit breakers. I believe that's the correct name for the large green box. The local power company arrived after we did to replace the circuit breaker. The power in our half of the park had been stable but they advised that all power would be cut off for about 20 minutes while they made the final connections. No problem. When power returned about 25 minutes later things appeared normal for a while then our power went out. Only our power. Before I could check outside it came back on. After a minute or two it went out again. I checked the PWD and it was showing error code E4: Line Two Over-current. The PWD had determined that our amp rating had been exceeded and killed the power. This was an error I'd never experienced before. Whatever work the power company was doing had caused the park's circuit to not trip sending potentially damaging amps to my motorhome. Without the PWD50+EPO detecting the issue and shutting off the flow I never would have known. After a few minutes things stabilized and the PWD50 restarted and showed no further issues. While this issue probably wouldn't have caused any real damage to my motorhome given its short duration all it takes is one little blip to and the next thing you know you have to replace the microwave, the AC units and maybe even the residential fridge if you have one. The PWD50+EPO provides us peace of mind knowing that our electrical system is protected.
By Christopher L.
