Part were sent to me and I got them…
Part were sent to me and I got them before I expected them. thanks
By Leroy
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
312 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Automatic Door and Hardware (autodoorandhardware.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 237 reviews with 5 stars · Clear filters
Part were sent to me and I got them before I expected them. thanks
By Leroy
Top of the chart
By michael L.
The best and unsolicited customer service ! I placed an order and customer service contacted me within 8 hours to ensure I was confident about my order- I was not and after several emails/questions/pictures back and forth the right door handle is on the way! Thank you so much - Gina
By Gina
I experienced difficulty with my online order, but a sales rep immediately responded to my email requesting help. He then patiently worked with me until all was resolved. He offered insight into product differences and helped me find the best product for my need.
By Laurel
great customer service
By james
This is the second time I've ordered this device from Automatic Door and Hardware. I had no problems with the first order. Everything worked perfectly, it was delivered a promised and the price was good.
By Jay
The website is very easy to navigate and I appreciated the %5 off coupon for being a new customer. Will post another review when we receive our order.
By Khadijah A.
I didn't know what i needed or what it was called. The customer service was great. The helped me through determining my needs and getting to the right product. Fast and friendly came within days. Love the company!
By Anthony