Very helpful understanding I'm happy
Very helpful understanding I'm happy
By Freeman Houston J.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
74 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Auto Credit Express is a leading provider of special finance leads, new car leads, and used car leads. For over 20 years, we have provided car dealerships with high quality leads, automotive direct mail campaigns, BDC call center services, and more. We go the extra mile with our top-of-the-line lead generation practices, exclusive lead validation technology innovations, thorough consumer communication processes, and proprietary data. We want to help your dealership increase sales, enhance its current processes, and maximize profits with our industry-leading leads and dealer services.
Auto Credit Express (autocreditexpress.net) has 74 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
74 approved reviews, newest moderated first
Very helpful understanding I'm happy
By Freeman Houston J.
I'ma go ahead and write this review, even before I've gotten my car, I can tell by there demeanor..This is from the creator! These people are family.. Brother&Sisters Your search had ended here. Once Again, thanks
By Charles P.
Communication is poor when it comes to finding out the details or if you even financed but as far as getting approved. Service great
By Mccowen D.
Great product and EXCELLENT customer service. Have been using Auto Credit Express for years now. It is a must have.
By Dani E.
Response from Auto Credit Express· Apr 29, 2019
Hello, Dani. Thank you so much for taking the time to leave a review and sharing your experience using Auto Credit Express. We strive to be an invaluable resource for car dealers, so it's great to hear that you think we're a must have. Thanks again and have an awesome day! Sincerely, Auto Credit Express
Not as good at working with bankruptcy discharge as we thought
By Brian M.
the quality of leads leaves much to be desired. Our closing ratio on ACE leads rivals that of direct mail. It is apparent that these leads are being generated without the direct intent of the "customer" to purchase or finance a car. Very disappointing!
By chas H.
Martin Malota is awesome...........great rep. if he lived in tulsa..he would be working here. Your billing dept. sucks. They have cost me thousands of dollars. I am currently paying off 20000 to you guys that i never should of been in that position. I have recieved no help no compensation just told that the billing problem occured when you switched over from autobytel.
By Randy O.
Great company. Being using for many years.
By Rafael D.