Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
58 reviews
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Authy (authy.com) has 58 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 45 reviews with 1 star · Clear filters
Installed yesterday for access to accounting software. Today the codes generated were not accepted, so the software locked me out after too many failed attempts to log in. The live chat is rubbish - just bots giving programmed answers. Deleting this rubbish app today.
By Shir
YOU'VE BEEN WARNED!..do not use them...I had to get a new phone and now the authorization code does not work...I am completely locked out of all my accounts with NO RESOLUTION!..They have no customer service email or phone number...
By Bizzaro Art Street A.
I recently resetted my pc, and my tokens/accounts werent there, I couldnt do anything and was really irritated. I had an account with 2FA, and couldnt revive it back due to the authy tokens/accounts going away.
By rafo
I recently got my phone number changed. I do not have access to the old number. I have requested twice for them to reset it but both times the link has not worked. This is the verification system for twitch so now I am unable to access my twitch PRIME account.
By Crisp M.
No customer service. They will not reset your phone. You will never hear from them, no text, nothing. Absolute trash app.
By Steve D.
