Authenticate FirstReviews of authenticatefirst.com

Authenticate First employs individuals with industry training and stands by its opinions with a written certificate. There are free amateur sites, some of which are operated by individuals who rely on self affirming assumptions that bags are fake based on their personal photo collections and prior opinions. Moreover, some of these sites admit they have no training from the companies whose bags they assess which is consistent with the phrase you get what you pay for. I would rather pay for those with training and experience than rely on those who would claim their personal assumptions qualify them to give professional opinions.

I’m not sure why ppl aren’t giving this company 5 stars? I’ve never had a problem with them. They are very quick and efficient. They have asked for more pictures on some of my items to make an honest decision. They have been very reliable for me and I’ve been using them now for maybe two months and I’ve had over 10 items verified. I tried the real authentic company and they ripped me off. They took my money and after wouldn’t email me or provide a authenticity certificate after they even verified it to be authentic bc they said they don’t do that for jewelry anymore! Also the customer service with authenticate first is very good, they responded to my emails very quickly. And if they need more pictures of my items or they need the pictures to be clearer they tell me very promptly.

Completely unreliable. Known authentic items purchased from dept store, they are saying fake. Do not trust this source.

I would give it less than 1 star if I could. The founder is a very mean and unprofessional person. They authenticated my LV bag and claimed it was fake when I bought it at the store. I told them I purchased then they wanted to redo it and kept making up reasons to not provide an response. The founder said negative reviews don’t matter do them as they still receive orders and make money. Don’t trust them, save your money!

I used to use them all the time but their prices went from $10 and I heard back right away with an email and document to $35! Waited for days and had to contact them little did I know they no longer notified via email to let you know it was completed! Will now switch to Eticeler

AuthenticateFirst's new website is full of glitches and just nearly impossible to use. They sent me a message asking me to upload more images. When I click on Upload button the site shuts down and takes me to a previous page! Also, whenever I send a message, the site sends me an email saying I have a message to read and then it's just my own message to them! They're emailing me my own message I wrote to them! What a piece of cheap crap their website is! Also, they used to email the authenticity results in email but now for the same price $8.5 they won't even do that and you cannot have any kind of documentation until you pay more! This is terribly unprofessional and a real middle finger to their clients. I am switching to Entrupy.

Totally unprofessional! They declared a bag FAKE which was purchased from Prada Las Vegas 🤷🏼‍♀️. When I got a second opinion from a professional company who confirmed its authenticity, they unprofessionally BAGGED that company and also bad mouthed another company I hadn’t even mentioned nor used. They are hopeless and completely unprofessional and refuse to refund my money.

DON'T TRUST this company. They are UNPROFESSIONAL. Authenticated good purchased from official store they say FAKE(Which is 100% Authentic) and other good which is absolutely FAKE they say is Authentic. You just lose your money with this company. They don't offer a reliable trusted service.