AutelpilotReviews of autelpilot.com

This is my first Autel drone and I am very impressed!!! So far no issues

I order Autel Evo Nano+ Premium Bundle on 5th January 2022, after waited a while the item still not yet ship and then I email and asked for it. Eric very patient reply and feedback my email and later I also email couple time asked for shipment and he also reply me with polite, then I decided just waiting it until on 28th February 2022 the item shipped and arrived very fast to my address on early of March 2020. I had fly it couple time for took videos and photos, I enjoyed the drone very much. After 1 month and about 10 flights on around 24th April 2020 the drone failed to take off and cannot fly after I tried many times until the battery low and I email Autelpilot and tell them the problem once again Eric feedback my email immediately and later Lucy from Autelpilot also asked for some data as: flight log, my latest firmware, my drone S/N. After reply her email and she told me that time I just realized had new update for Autel Evo Aircraft V1.3.26 and I not yet update it and after I update my drone back to normal and can take off again today. Thanks to them for feedback my email with patiently. Regards, Han

I pre ordered my nano premium bundle and it arrived Dec. 29th, 2021. I could never get my dron to pair with the controller. I tried to call Autel Robotics, but they took 2 weeks off at the first of the year for a Vegas show and closed their Washington offices disregarding any problems customers might have with their new drone. I finally emailed Autelpilot. Eric @ Autopilot worked with me for a few days in emails and he sent me a bin file which I pasted to my sd card. I booted up the drone for 10 minutes then paired the controller. Drone flew perfectly and all was good. Autelpilot did what Autel Robotics could not do and that was to make the customer satisfied with his product. For almost 2 weeks I tried to get help from Autel Robotics. Thank you Eric and Autelpilot- Great customer service here!

First, Autel EVO 2 is the best drone I have flown. I have a few various drones, however the EVO 2 is my go to, stable, capable, well built drone. Looks very cool also!!! I did receive one bad battery in my bundle, however the remaing batteries have worked extremely well. Other then the bad battery I am enjoying flying often with my son and know when I take the Autel EVO 2 for a fly, it will be a fun outing.

I have received the drone in excellent conditions and everything was very well

I bought a full set of Evo II low-noise propellers and they work great. They provide a little more lift and do reduce noise somewhat. But, it's not to a stealth level so don't think you can sneak up on someone. The only downside for me is that now I have to remove the rear pair to fit the aircraft in my hard case.

Great service, a necessary addition for the safety of the people. I would not touch a drone without propeller guards. I have been asking Autel to beef up the joints to make it even more sturdier to protect the drone with minor crashes.

Purchased this product with the intent of live streaming Softball games to team parents, and this device exceeded every expectation! The final game I live-streamed was in 30-35mph steady winds and nobody watching had any indication of that. The device was so steady, provided awesome quality from about 100 yards away. Totally impressive.