AurivoReviews of aurivo.us

COMPLETE SCAM! They are worthless, do nothing but deplete your bank account with no cash refund.

⭐ 1 STAR — Extremely Disappointing Product and Customer Service. I strongly regret purchasing from Aurivo. I ordered a chain and heart pendant for my wife because the product shown in the advertisement looked beautiful. The offer included engraving our names on the pendant, which made it especially meaningful to me. I even upgraded the item to silver and paid over $86 because I expected better quality. Unfortunately, what I received yesterday was nothing like what was advertised. The overall quality is extremely poor, and the engraved names are so faint that they can barely be read. This was supposed to be a meaningful gift for my wife, but instead I received a product that looks cheap and poorly made. I immediately contacted Aurivo Customer Service and explained the situation. I requested to return the item and receive a refund to my credit card. Their response was extremely disappointing. I was told there was nothing they could do because, in their opinion, the poor quality of the product was acceptable. Instead of offering a return or refund, they offered me 50% off a future purchase. Why would I want to purchase something else from a company when I am already unhappy with the product I received? The problem is not that I simply changed my mind about the purchase. The problem is that the product I received does not reasonably match the quality and appearance presented in the advertisement. I am posting this review to warn other potential customers. Please think carefully before spending your money with Aurivo. My personal experience has been extremely disappointing—from the product itself to the way my complaint was handled. Aurivo has lost another customer. I will not be purchasing from this company again, and I cannot recommend them based on my experience. Juan Velez

I bought them last year and returned them because they did not help. Then they sent me another pair last week with no request from me, and are making a return very difficult . DO NOT DEAL WITH THEM.

They need to advise the only way you get a full refund is by getting a gift card to be used for one of there products. You do not get your money back to spend any place of your choice. Please understand in order to return they require you to send it to China. Which I tried to do and was told to get an address in the US. Also I was told to ship overseas you need a passport. Once you order from them they try and force you to keep the product. JUST KNOW IF YOU PURCHASE FROM THEM YOU ARE STUCK WITH THE PRODUCT. THEY ADVERTISE YOU CAN RETURN I WISH THAT WERE TRUE. I CANCELED WITHIN 30 MINUTES OF ORDERING AND THEY STILL SHIPPED IT NOW I CAN'T RETURN IT!!!

I ordered an item on July 27, paying the extra shipping cost for 3-10 business day delivery, as I needed the item for a specific date. 20 business days later, Item not arrived, cost for faster shipping not refunded as not honoured. I needed the item for a specific date, hence paying the extra shipping cost. That date has passed, so not needed now. Beware. Poor customer services.

After following the full instructions for 2 1/2 months, I have experienced no difference with my tinnitus (in fact, it likely gotten worse). Furthermore, I have tried to request a return through their email system and am not getting any response from them. So from a poor performing product, they also offer poor performing customer service. Would never recommend this product or this company to anyone!

These hearings aids are rubbish, uncomfortable, heavy, ugly (notice how in adverts no photos of how they look fitted),I get some feed back screech, batteries need recharge more than once a day, the extra buds aren’t the same as the original Chinese ones and are just a piece of gunk Avoid

ABSOLUTE SCAM - they have a product advertised & you receive something that sort of resembles what you have ordered but crappy quality. The box arrived it looked like it had been kicked all the way to my house. THEN just try and contact them or request a refund! OMG painful, obviously an AI bot and they use stall tactics to try to wear you down. I only had action once i reported the transaction to my bank. Crappy product that didn't look like the ad & even crappier customer service & response times...