AuraleusReviews of auraleus.com

Response from Auraleus· Oct 17, 2024

Thank you so much for sharing your experience! We're so happy to hear that the Cold Iron is making such a difference for your hair, especially with your balayage! Bringing life back to those ends is what we love to hear. Keep enjoying the Cold Iron, and let us know how it goes after a few more uses! 💙

Response from Auraleus· Aug 3, 2024

Hi Sari. We noticed you left this review right after you emailed us today about initiating a return for a brand new unused Cold Iron. We think it's a little unfair to say that it doesn't work when you haven't even tried it yourself. Many of our customers are experiencing wonderful results with their Cold Iron. We have a full scientific breakdown of the technology on our website. Regardless, we're sorry you weren't satisfied with your Auraleus experience and we hope you find what makes your hair happy.

Response from Auraleus· Aug 3, 2024

Hi Joanne. We're very sorry that your order arrived in damaged packaging. We've taken immediate action to rectify this. However, we did not receive any emails from you asking for a return. We're also not sure what you're referring to when you say you paid for express postage because we currently only offer standard shipping. We hope you find a suitable solution for your hair's needs.

Response from Auraleus· Aug 3, 2024

Hi Anastasia. Thank you so much for your kind review! We love when skeptics are transformed :) you're correct in that it does take some time to see a huge transformation in the health of your hair but if you keep using the Cold Iron consistently, you'll definitely achieve your desired results! Enjoy your new healthy hair!

Response from Auraleus· Aug 3, 2024

Hi Elizabeth. Thank you so much for this lovely review. We totally agree that the Cold Iron works wonders at forcing moisturizing products to actually absorb into your hair. Congrats on your luscious, soft locks!

Response from Auraleus· Aug 3, 2024

Hi Violet. Thank you so much for this feedback. We're glad you're getting results with your Cold Iron and we'll work on ways to make it even faster. Enjoy your healthy hair! :)

Response from Auraleus· Aug 4, 2024

Hi Madelyn. Thank you so much for sharing. It's true that the Cold Iron does resemble a flat iron and this can be confusing. We're so glad you understand its function and are getting your desired results :)

Response from Auraleus· Aug 4, 2024

Hi Felicity! Thank you for sharing, we're so glad you are getting results. It can take a little time and patience but if you stay consistent, you will definitely get to where you want to be! :)