Aunt Bug’s Cabin RentalsReviews of auntbugs.com

Cant give them a 0, so its a 1 star. They had a crazy rental agreement they hid until after I had paid. They weren't very honest with me. In my opinion they seem like a terrible company.

We scheduled for our cabin 3 months in advance. On the way the cabin was not ready but they said will be once we got there .we arrived first thing the Curtiain fell off door ,cabin was dusty ,television was difficult to get working ,the stand up pac man game would not play Pac-Man which was my favorite part then to top it off no hot water guy came 2 days later to turn hot water on broke knob instead left it broke for another day .several different bugs ……so we know they didn’t exterminated and being in the woods had nothing to do with it this was our second time first time we had no bugs. four day birthday trip ruined .we go to the office they don’t return money and offer us a free night along with a careless attitude letting us know they they only deep clean once a year and our cabin was dusty because it was sitting up a while I would never vacate there or recommend anyone else …Nashanda 9127371193 we were in miss behaving cabin.From Savannah.please find someplace worth you spending your money there are no Guarantees or customers service oh and we had one window with no curtains maybe there style idk

WHY IS THIS COMPANY STILL ALLOWED TO BE AROUND? Wish I would have read the reviews! Absolutely terrible experience at the Applebear cabin through Aunt Bug’s Cabin Rentals. I spent over $1,200 for a week-long stay and honestly feel like I wasted my money. The shower water never got hotter than lukewarm the entire week. After a long day, I expected to be able to take a hot shower, but apparently that was too much to ask. Instead of fixing the problem, management tried to blame it on me by suggesting that using their nasty-looking jacuzzi tub somehow caused the issue. The shower remained lukewarm for the entire stay, so their excuse was obviously worthless. The jacuzzi itself looked like something I would never want to get into. It did not appear clean and certainly did not inspire confidence that it was being properly maintained. The coffee maker leaked everywhere. Their solution was to replace it with the cheapest, most useless replacement imaginable, which didn’t even have a proper filter basket. That is not a repair—it’s a joke. The cabin didn’t even have basic silverware. A vacation rental charging these prices should at least provide enough utensils for guests to eat a meal without having to improvise. The bed was cheap, uncomfortable, and felt like it belonged in a budget motel rather than a cabin costing over a thousand dollars for the week. What really pushed this experience from bad to awful was the customer service. Once it became clear they were not going to fix the hot water issue, customer support gradually stopped responding altogether. No meaningful assistance, no accountability, and no compensation for a major problem that affected the entire stay. Aunt Bug’s was happy to take my money, but when it came time to address legitimate complaints, they disappeared. If you enjoy cold showers, poor maintenance, cheap furnishings, missing basic necessities, and customer service that ghosts you when something goes wrong, then Applebear may be the perfect cabin for you. Otherwise, save your money and book somewhere else.

Once we got checked in to dream weaver cabin#1527 in Gatlinburg to relax a bit we noticed the bed sheets and pillow cases had crazy amounts of dog hair and bugs in the bed. We knew the cabin was pet friendly. Which isn’t an issue. The issue is when you spend $500 dollars on a house for 2 nights you expect clean sheets. They did resolve that issue. There is black mold growing in the bathroom. The indoor jetted tub has massive duct tape in the bottom of it. We were told it was safe to use, but it looked disgusting and unappealing. Every Airbnb home I’ve stayed at provided some sort of hand soap at least this one did not. If you like bright lights shining in your face while you sleep, the broken bed is positioned perfectly for that. I so desperately wanted a refund to just get a hotel, that would at least provide you with complementary coffee. I’d give this zero stars and I hope everyone saves their money. Stay somewhere else. I’ll say they did offer us a different cabin…if we wanted to travel to a different town that wasn’t part of our vacation plans and destination.

Cabin of Terror!! We stayed at the Evening View in Pigeon Forge with Aunt Bugs to celebrate my birthday from 12/19/25- 12/24/25 and it was a NIGHTMARE! No hot water entire stay, Bat flying around cabin, floor in living room caving in, bathroom door with only shower won’t shut, had a spider in inside shower curtain while showering, Bugs crawling on us at night in the bed and flying around room, bugs in our clothes/ luggage and road to cabin so steep and dangerous it was terrifying! They offered us a discount to come back why would I ever want to experience that again?

Waste gas fumes for the entire visit, roaches, no remotes worked, was not cleaned, lights on coffe room doesn’t work due to a short, fireplace downstairs high fumes so room Was cold, hot tub was dirty …. Everyday was called. Just awful

The cabin smelled from sewer gas . 1611 moonshine cabin never again will I rent from them. Manager in pigeon forge was an idiot . Told me he would give me a voucher for next time. My vacation was ruined.

We had the same type of experience several years ago with Aung Aunt Bug's Cabin Rentals, LLC. They are not hiding their name because there were a ton of "bugs" alive and dead in the cabin when we checked in...! Pictures looked nice but almost nothing was the same when we arrived. It was beyond nasty! Most of the kitchen appliances were so old and outdated they didn't work. Live naked wires were exposed in the kitchen from a broken electrical cover missing. The temp in the fridge would not go below 55 degrees so we lost all our food we had bought for a week. The beds were horrible, and all sheets were missed matched. The carpet in the bedroom was so old it had rolls throughout. We called as soon as we checked in around 4pm and were told someone would call us back in a few minutes, that never happened. I called again the next morning and was told the same thing. I waited until lunch and still nothing so I started calling every 30 minutes until I was told someone would come out and look at all the problems but never did. We asked for compensation for all the issues, and they refused. We left and they still refused to do anything about it, so I contacted my credit card company and provided all the info and pics, and they suggested I dispute the charge. I did, they fought it but they lost, and I was refunded the full amount. The only REAL way to know about things like this is to read their revies because they do not lie!