Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,940 reviews
Audien HearingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Audien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,472 reviews with 5 stars · Clear filters
very helpful experience!!
By Megan
Response from Audien Hearing· Mar 4, 2026
Hi Megan, We are really glad your experience was such a helpful one. Knowing that everything went smoothly and provided the support you needed means a lot to our team. We appreciate you taking a moment to leave such kind feedback. Warm regards, Specialized Care Team Audien Hearing
Jasmine was fantastic to work with,helpfully, friendly. Especially when the order originated thru Amazon and she was able bypass thier system. Thank you Rick Cross
By Rick
Response from Audien Hearing· Mar 3, 2026
Hi Rick, We are so pleased to know everything came together smoothly. It sounds like Jasmine took charge of the situation and made sure it was handled efficiently from start to finish. Her friendly attitude and willingness to help truly make a difference, and we are glad that stood out during your experience. Warm regards, Specialized Care Team Audien Hearing
Robyn was extremely helpful in answering my many questions and assisting me in learning how to use my new Atom X hearing aids
By Gordon P.
Response from Audien Hearing· Mar 3, 2026
Hi Gordon, Starting out with new hearing aids can come with a lot of questions, so it is wonderful to hear that Robyn took the time to walk you through everything. Having someone patiently guide you while you learn the ins and outs of your new Atom X makes the adjustment much smoother. We are glad she was able to support you every step of the way and help you feel more confident using them. Warm regards, Specialized Care Team Audien Hearing
Charissa was very polite and patient with me while I was finding information needed and while explaining steps that I needed to take.
By Nicola
Response from Audien Hearing· Mar 3, 2026
Hi Nicola, It sounds like Charissa gave you the space and time you needed, which can make such a difference. Whether you were gathering information or working through the steps, having someone stay patient and calm alongside you really helps. We are glad she made the process feel manageable and clear. Warm regards, Specialized Care Team Audien Hearing
Solved my problems within 20 min.
By Robert S.
Response from Audien Hearing· Mar 3, 2026
Hi Robert, That is great to hear. Getting everything sorted out in about 20 minutes is exactly the kind of quick turnaround we aim for. We are glad your problem was resolved efficiently and that you were back on track without a long wait. Warm regards, Specialized Care Team Audien Hearing
Great teacher made me feel at ease with the product..
By Tanya B.
Response from Audien Hearing· Mar 3, 2026
Hi Tanya, Getting familiar with a new product can take a little time, so it is great to hear that the support you received helped you feel relaxed and confident. Having someone explain things clearly and at a comfortable pace makes the whole experience much easier. We are really glad it felt that way for you. Warm regards, Specialized Care Team Audien Hearing
Carlo was very attentive and helpful. He listens to questions, understands issues and provides knowledgeable and accurate responses. Today was the second time Carlo and I have worked together. On both occasions, Carlo’s assistance was exceptional.
By James P.
Response from Audien Hearing· Mar 2, 2026
Hi James, It really says a lot that you have worked with Carlo more than once and had such a consistent experience both times. Being attentive, truly listening, and responding with clear and accurate information is exactly what good support should look like. We are glad that each interaction left you feeling well taken care of. Consistency matters, and it sounds like Carlo delivered that for you. Your recognition of his exceptional assistance will mean a great deal to him. Warm regards, Specialized Care Team Audien Hearing
I talked with RO on March 1 and explained the discrepancy in the battery life of my recently purchased Atom X hearing aids. She was extremely helpful and courteous and patiently listened to my concerns. She was fully able to resolve my concerns. It was so comforting to have such a supportive customer service personnel!
By Doug B.
Response from Audien Hearing· Mar 2, 2026
Hi Doug, It is wonderful to hear that your conversation on March 1 brought you clarity and peace of mind. Battery life concerns can be frustrating, especially with a recent purchase, so we are glad everything was addressed thoroughly. Knowing that you felt listened to and supported throughout the call means a great deal. That sense of reassurance is exactly what we aim to provide. We are pleased your concerns were fully resolved and that the experience left you feeling confident and comfortable. Warm regards, Specialized Care Team Audien Hearing
