System errorReviews of attiair.com

The man was suppose to be here between 1-3pm I called at 3:48pm and the guy, Roi called be back saying he was on the way but maybe I should reschedule because the rain and him going on the roof. I told him he did not need to go on the roof because my vent was on the side of the house and that he should of called me to let me know he would be late. He said there was no reason for me to be rude and it was raining and there was traffic. I told him that he got his wish and I canceled the appointment and called the office to let them know.

Appt scheduled for 7/3/25 arrived at my home 12:30pm. Worker said vents needed advanced cleaning for $300.00 more not standard cleaning price of $150.00. When I declined to have this service done they packed up the equipment and left. they spent a total of 20 minutes in my home. My home is 2100 square ft. I paid them $150.00!

DO NOT USE THIS COMPANY- I called on 6/30 and set up an appointment for service on 7/1 between 1p-3p for an dryer Duct cleaning for $79. I was told the tech would call when he was on the way. We waited until after 3pm and when no one showed up or called, I called the office and talked to Attara who said she would call the tech and have him contact me to let me know what time he would be there. I waited until after 4pm and still no one called and no one showed up. At that time I called the office and spoke with Attara again who said there was an issue and the driver wouldn't be coming. I got really upset! I expressed that this wasn't acceptable and as far as first impressions go this was NOT a good one. She told me she would find out when we could get the tech out and she would call me before the end of business. Needless to say, I DID NOT get a call by the close of business. I didn't get a call back AT ALL!! I had to call the office back at 245pm on 7/2. Again I talked with Attara who actually had the NERVE to tell me it would be better if I found another company bc she didn't know when they would have a tech in my area!! This is one of the worst CUSTOMER SERVICE experiences that I have dealt with. I will be making sure that this is posted on your website, Facebook, and anything else where other customers can see it. To not get even an apology but basically a screw you from your company was uncalled for on so many levels! If this is how you people run your business I'm surprised you have any business.

Deceiving and misleading company practices. They advertise standard low prices and then quote on site for 10x that amount. There online google reviews are bogus with no leading links. The company itself is unethical and has no operating procedures. I was quoted $1,000 for duct cleaning in a 800 sq ft apartment, I asked for the minimal cleaning with no upgrades and was still charged $530 when all they barely cleaned was the return vent and 1 air duct out of 5 in home. Please beware and research ahead of time, will be following up with BBB.

Really sketchy pricing, was told one price on the phone by the front office and then quoted a totally different price when technician showed up. Turns out the technician is a sub contractor who doesn’t even work for the company. Had to clean the ducts in a rush so ended up going with them even though other companies had given me more upfront, accurate, and lower price

Bull….the company is crooked. I booked a vent washing dryer cleaning, the quote was $79. When the technician arrived he told me this price is for basic cleaning. If I want 5 ft cleaning it would be $ 99 and for the whole went up to the roof is $ 199. I said I wasn’t given all that information the person on the line told me $79 for the job. I agreed to have the whole vent cleaned as I wanted done before but stupid enough of me I negotiated no more than $150 and ended paying $159. He still didn’t go a good job, inside of my dryer was full of lint after he cleaned it. I ended using a hanger and a wet paper towel to clean the inside of my dryer before using. All crooks! Will never use that company again Terrible scammers!!!

The worst EVER!!! They are scammers. The technicians came out and without even inspecting your appliance, they immediately try to upsell you. The tech wanted to charge me $250 for a simple dryer vent cleaning. I refused and asked him to leave and he tried to argue with me because I would not allow him to work on my equipment. Do not allow these people into your home. I promise the charge will never be what they quote you. God help you if your home is nice or your car. You can pretty much forget it. Not only did he try to scam me, but the previous day, they never showed up when they gave me a two hour window. When they called to reschedule, they were completely inconsiderate and asked if they could just come later. I explained I had to work, so they just came out the next day to try to scam me. They are awful!!!! Never ever again!

This company is borderline criminal. We booked a dryer duct cleaning for $79.00 ... After the tech finished, which took less than 15 minutes he told me the total was $420.00 ... He told me the price goes by feet. I refused to pay. I called the service and objected to the absurd price total. I agreed to not sue them for fraud and paid half. ALWAYS ask what the actual final cost will be!!!! These people are liars and crooks.