I got the help I need it and beyond
I got the help I need it and beyond . My question was fully answered and a phone number was provided .
By Keila
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
139 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Atom Tickets is movie-going for the 21st century. Find the perfect movie & showtimes, buy your tickets, select seats, & order concessions all online, today!
Atom Tickets (atomtickets.com) has 139 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
139 approved reviews, newest moderated first
I got the help I need it and beyond . My question was fully answered and a phone number was provided .
By Keila
Helped with the issue I was facing. Was able to create a new account I can access.
By Ryan
They were prompt in resolving a problem I had with an order.
By jeri
The representative that I spoke with via chat was very understanding and went above and beyond to make sure that I was able to get an updated promo code to go watch Masters of the Universe due to my emergency situation with a family member over the weekend. Thank you Atom tickets! Emmanuel Tutumor
By Emmanuel T.
I couldn't make my showtime and when I tried to reschedule I was not able too. I tried calling the theater like Atom said and no one at the theater was able to help me but had the ability to hang up on me when I called 7 times. The company may want to get it together regarding their customer service and support. It was a bad experience so I wont be going back.
By MAD M.
Very responsive support when I was having trouble with email tickets getting blocked
By Lance R.
not satisfied with very slow and inaccurate Atom cs response related to accidental transaction refund Issue: Hi, the real question is How come payment went through without the payment conformation window? , it just got charged my card, while i was distracted by a call, all i remember was selecting a seats and boom. please check, you guys may have some bug in your system +And about the refund, you should be able to revert payment without deducting service fee or whatever in these scenarios, all happened within a second as an accident( check the timestamp 4:50 PM EST-ordered and cancelled ). you can tell its not intentional purchase. I wouldn’t recommend this sloppy service to anyone, one more frustrated customer
By Brian N.
The problem was fixed within minutes with no hassle.
By Jason S.