Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
424 reviews
Atlas VPNSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Atlas VPN is a free virtual tool that changes your IP address and protects your connections. With our product, you'll be able to hide your online actions from anyone trying to peek at them – make it your ISP, a hacker, or the government. At the same time, you'll get safe and private access to geo-restricted content: from cheaper plane tickets to unlimited streaming content.
Atlas VPN (atlasvpn.com) has 424 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 95 reviews with 1 star · Clear filters
It cuts off every 21 minutes
By leon L.
Response from Atlas VPN· Oct 9, 2020
Hello, leon! Apologies for any connectivity issues that you may have experienced. Our customer support team is ready to help 24/7. Do not hesitate to reach out to them via [email protected] and they will do their best to resolve your issue.
Very worst You cheated me first you show india on vpn after subscribe its not shown money waste
By champion
Response from Atlas VPN· Sep 28, 2020
Hello! Apologies if our service misguided you in any way. Could you please contact [email protected]? We will do our best to compensate your poor experience.
Never being connected any server
By Mac
Response from Atlas VPN· Sep 17, 2020
Hello, Mac! Please contact us by referring to [email protected]. Our customer service team will look into what may be the cause of this and will try to resolve your issue as soon as possible!
I cant sign in even after paying the subscription.
By Yvonne
Response from Atlas VPN· Aug 4, 2020
Hello, Yvonne! Sorry to hear about your issue. Could you please reach out to [email protected] for assistance regarding it? Our customer support team will make sure to resolve any difficulties in a timely manner!
1: doesnt work. I've been trying to watch BBC iplayer, signed in to the UK channel and it still doesnt work even after refreshing the page and it wouldnt play, so waste of time. 2: What they DONT mention in their helpful little 6 entries is how to deactivate your account so you're not charged the fee for 3 days. It said you could cancel, and yet I'm not seeing an option to do that . Overall, a waste of time, hope, and overall a frustrating experience
By Nicole S.
Response from Atlas VPN· Aug 3, 2020
Hello, Nicole. Apologies for the frustrating experience you have had with our service. We strongly advise you to reach out to us via e-mail - [email protected]. Our customer service representatives will do their best to guide you through both issues.
disappointed, initially it was good that I even subscribed, but now even the server cannot be accessed with the reason "cannot connect to the server at the moment"
By MazzHamzah
Response from Atlas VPN· Jul 21, 2020
Hello, Mazz! We're sorry to hear about your difficulties with our service. Could you please reach out to us via [email protected]? Our team will look into what may be the cause of your issue and will try to resolve it as soon as possible!
It doesn't work in South Africa (RSA). It's total bull. It eats my data everytime I go onto social media and internet. I'm cancelling the premium now.
By Siphumelele C.
