Just a broker, taking extra money
The problem was, Atlas is just a broker, taking your money when you could go direct to the mover and save about $2-2.5k. The other issue is that they give you a quote, knowing that you will underestimate weight, etc. based on cubic feet usage and if you go over, it will dramatically increase your cost. Damages to goods as well, difficulty getting the necessary documents from CS for damage claim, and the process is confusing and lengthy. Emmit, the salesman, gave the song and dance about how "careful" they were with goods, "white glove service"....not mine and not my experience!
By Shell R.