Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
63 reviews
Atlas Mover GroupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a licensed and bonded interstate household goods moving broker, Atlas Mover Group is committed to our mission of being the best moving services coordinator for you and your family. We are dedicated to providing professional moving services across the country, though our network of licensed independent motor carriers, and therefore are dedicated to a move from start to finish. Our moving services include coordinating corporate, long distance and military moves. Not only do we offer instant moving estimates, but we also work with you to personalize a moving plan that’s within your budget. We’re a family run business with family values. Our values are what make Atlas Mover Group your best choice for your next cross country, out-of-state or long distance move.
Atlas Mover Group (atlasmovergroup.com) has 63 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
63 approved reviews, newest moderated first
They are nothing but scam artists. They quote a low low amount and after they load the truck they demand an exuberant amount of money while holding your belongings for ransom. Do not I repeat do not go through them.
By Christian A.
They do a video chat/ phone quote and low ball it. They asked for 1/3 up front, 1/3 when they show up,1/3 when delivered. There was no mention of a $250 fee to put it on a card. Just added it. Then they show up 2-3 hours late, move slower than slow, and tell you have way more stuff then quoted. And it’ll be $2000.00 more. Then it won’t fit and they will get another truck, only charge you for 600 cubic feet more at $6/CC but cut you a deal for $3300, $5300 more than quoted and way too late to get anyone else to beat closing deadline. They say it will all go on the second truck.They left 7 items on the quote behind because it wouldn’t fit. Showed up to deliver 3 hours late a day later and moved slower than molasses. Our dinning room table was top down on the floor of the second truck, damaged, no pads used but they did have them on the truck right behind it. Plenty of room left on the tail for what the left. Watched them drop boxes Christmas ornaments and laugh about it. Lots of scratched, damaged wood furniture and a busted 50” flat screen that was wrapped. No response on emails and texts on filling a claim, really don’t expect one, really a scam, bait and switch jacked up rip off. Bunch of crooks!
By Brad N.
I wish ZERO starts was an option! This company is an absolute FRAUD! They completely scam you out of money. ROBBIE SUMMERS is a LYING, DISHONEST sales guy who promises a 5-7 day delivery window and completely under quotes the amount of space that is needed to complete the move. Once ROBBIE SUMMERS got the deposit he completely stopped responding to everything. The move is then past over to the company they contract to complete the move. That is when they ask for half of the total, which is double the original quote. My stuff was picked up on 1/4 and it is still sitting in a storage space near where it was picked up. That 5-7 day delivery window has completely passed and my stuff is not even en route to me in Texas from DC area. No one has an answer to when it will be on the way and when I will receive it. Basically it feels like theft. DO NOT TRUST ROBBIE SUMMERS OR ANYONE AT ATLAS MOVERS GROUP!
By Whitney D.
This company is a fraud. This is a scam. They charge you by volume but lie about the volume used. They charged me $15,000 more than I should have paid and said its not their problem.
By Tim I.
I normally dont leave reviews, but I'll give this business a -5 stars. When I did inventory of the load I went through the items 3x with the rep and got an estimate of 5600. Was told this price wouldn't be higher unless I have more items added which makes sense. The day of the move the driver had a 3hr window and never showed. I had to call 6x in 3hrs to be told the driver "called and rescheduled". Asked to speak to supervisor or manager, and none was on-site. 2nd day, the movers come hr and half late but they did call. However, when they got there they did "inventory" again and said it was going to be 8k with a 5k deposit when I was told the day before the total remaining amount was 3800. This was after took off a 20ft play set, table saw, 4 chairs, lawnmower, weed eater, a dirt bike, and tools becausei was nervous to go over the space. I over estimated what I wanted to take and still was told we had to pay more! When I called and ask them about doubling the price they said I must've added more, but when I told the rep what all I took off and was not count he had no reply. Then said the rep who took the order didn't add the correct square footage even though I told them all the items correctly. The space "saved" wasn't even enough to take beds for my family. This company adds more stress on a stressful life changing situation. Can't see how a business like this is ok with lying to families and living with themselves. Thanks for the ripoff.
By Aaron R.
DO NOT USE THIS COMPANY THEY ARE A BAIT AND SWITCH BROKER MOVING COMPANY. THEY WILL GIVE YOU A QUOTE ASK FOR A HALF DEPOSIT AND GUESS WHAT????? THEY DONT TELL YOU THAT YOUR DEPOSIT IS NONREFUNDABLE IF YOU DONT AGREE WITH THE PRICE AT TIME OF PICK UP. Eg THEY GIVE YOU A QUOTE OF 4000$ ask for a deposit of 1900$ and when the moving company COMES WITH THE THIRD PARTY THEY BAIT AND SWITCH WITH CUBIC FEET BLAH BLAH DONT PROVIDE BINS AND UPSELL YOU ANOTHER 4000$ DOLLARS. SO YOU THINK YOUR PAYING THE DIFFERENCE OF 2,100 BUT INSTEAD THEY WANNA TRY TO ROB YOU FOR AN ADDITIONAL 5k ON TOP OF THE ASKING PRICE. THANKS FOR BE A TRUE SCAMMER DAVID FROM ATLAS MOVING COMPANY YOUR A PROFESSIONAL CON ARTIST. OH BY THE WAY THEY ARE SNEAKY WITH THE CONTRACT AND THEY WILL NOT PROVIDE YOU WITH A CANCELLATION LETTER OR INVOICE TO KEEP YOUR DEPOSIT. SCAMMERS SCAMMMER YOU WILL GET WHAT YALL DESERVE I PROMISE
By David J.
I received two phone calls and two voicemails from a random number one day. I then received a text from Kenneth Reed regarding a long distance move. I text back to stop calling me, and he proceeded to call me stupid. Not sure if this is his ploy to get customers but I think he should try a new tactic.
By Liz P.
If I could give a zero I would. So many things were misleading and if everyone did business this way… every business would go under. The amount they quoted me is now doubled. And I’m not talking about the original estimate but the one given to me 3 days ago. The one given by the person who reviewed the itemized list. When I called to complain they blamed it on me, stating that I wasn’t honest about what and how much I was moving. I am appalled at the underhanded way they do business. DON’T USE THIS COMPANY!!!!
By Shelley
