Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
346 reviews
Atlantic Coast ChartersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Atlantic Coast Charters has been serving the charter bus market in Maryland, DC, Pennsylvania and West Virginia for over 40 years. ACC is owned by the Dillon family who have been in the bus business since 1918! We have two locations to serve you, one in Linthicum, Maryland near BWI airport and one in Hagerstown, Maryland. Our fleet sizes include 34 passenger, 47 passenger and 55 passenger deluxe motor coaches. Amenities include Wifi, restrooms, reclining seats, DVD, PA, A/C as well under bus luggage space. Many buses also have 110V outlets and seat belts. Wheelchair lifts are also available. What separates bus companies is its people, and we have the best! Whether its the veteran charter booking staff, highly skilled maintenance technicians or safe and friendly bus operators, our team is number one!
Atlantic Coast Charters (atlanticcoastcharters.com) has 346 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 306 reviews with 5 stars · Clear filters
Atlantic Coast Charters is the BEST!!!!!! AND so is Michael Anderson!! He is the most careful driver, pleasant, and well mannered person one could ever want. All of my people love him. He gets along quite well with everyone on my coach. Michael should be driver of many years!!! You are so blessed to have a drive like MICHAEL. Please do not let him go.
By Shirley Ernst - Irwin's C.
Loved the amenities on bus and the bus driver was courtesy and professional!!! I will use yall next year!!!
By Traci
I have been running tours for over 10 years and Atlantic Coast Charters by far always exceeds my expectations! The level of care, concern and personalized service that I receive from every department of this company makes me feel like I am family. Atlantic Coast Charters exemplify exceptional team work and attention to detail from the beginning to end of every experience. They truly care about the outcome of every charter and go above and beyond to ensure an exceptional quality experience for everyone!! My hat is off to Melissa in the office, my drivers Bobby & Kevin and the Dillon family!! Amazing management and customer service! Clean buses with all of the updated amenities and everything in good working condition. They are a class act! Thank you!
By LA Signature E.
Reasonable prices compared to other charter buses in the area.
By Debbie
Atlantic Coast Charters was wonderful! I received exceptional customer service through the entire booking process. April and Melissa were always incredibly helpful and timely anytime I had a question about our reservation. Our bus drivers would professional and timely. Our tour guide kept commenting on how they were such good drivers. I hope to be able to work with them again.
By Elinor
Timely, polite responses to all inquiries with office staff. Helpful, accommodating & safe driver. Well maintained / nicely equipped bus (wi-fi feature especially popular with psgrs) ... Thank you for a good trip!
By Mgr. / Trip E.
The bus was pristine and the bus driver was courteous, helpful and friendly. I would definitely recommend your bus company. In fact we are using them again for a trip to Sight and Sound in Lancaster, PA.
By Rick
My bus driver and the service was great! I will continue to use and recommend this company.
By Lisa
