Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
27 reviews
Atlanta Pallet RackSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Atlanta Pallet Rack (APR) is a Manufacturer & Nationwide Distributor of Pallet Racks, Cantilever Racks & Material Handling Equipment
Atlanta Pallet Rack (atlantapalletrack.com) has 27 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
27 approved reviews, newest moderated first
June 10, I spoke with them. They promised to ship my items when I pay. June 11 morning I wired the money. Called everyday and told them I need the racks ASAP but June 13 they told me the shipping company will deliver Monday. I had to cancel my order Friday. They charged me over $700 for shipping and preparing my order! I received a check for the remaining amount.
By Sam
Fast quote. Fast shipping. Easy payment. It went from quote to arrival in less than a week. A buddy of mine that is also a local business owner recommended these guys to me when I mentioned pallet racking. I was not disappointed. Thanks guys!
By Jerry H.
I was please with the website. I was able to find what I needed and when it came time to purchase I was please to find out that the process was being handle by a professional knowledgeable team. I was also happy to be able to get a shipping quote so quickly so that I could make sure that we would remain on budget. Highly recommended.
By Tony R.
Response from Atlanta Pallet Rack· Jan 13, 2022
Thanks for the review. It was pleasure doing business with you
I gave a 2 star because when I was reviewing there site they said it was in stock. When I wanted to order it was not in stock. I feel like a bait & switch. If your out of stock say so and give a time when you hope it to be in. I own a business and found years ago be honest & straight forward. John
By customer
Customer service made it very easy to order the materials I needed, and even sent over detailed schematics so I could confirm the dimensions were exactly what I needed.
By Derek L.
Response from Atlanta Pallet Rack· Dec 21, 2021
Thanks, we are glad that we could help you out.
I had done an online quick quote for some beams and wire decking and in the confirmation email it said someone would contact you in the next day or two and it has been over a week since I did the quote with no contact. I have since gone elsewhere to fill my needs.
By Zachary
Good service! arrived as i had ordered and on time. good pricing.
By Bianca R.
Our purchase experience went very well. I contacted DJ in sales and we discussed a few options and decided upon some pallet rack shelving. The quote, order process, and delivery all went very smoothly. We received what we ordered in good condition, and within the timeframe agreed upon, etc. I would definitely purchase from them again.
By Earl
