At HomeReviews of athome.com

I ordered a mat from them online. They shipped me wrong item. I immediately reached out to customer service through email, asking for a return shipping label, complete purchase price, shipping included, refunded. It took them two days to respond to me, and the email I got asked me for photographs of the item and the label. I sent that to them, as requested, the same day. It has been four days since, and I have not received a reply or a return label. It looks like I am going to have to take this up with my credit card company because this company has zero customer service, and is unwilling to even correct their own mistakes.

I was at the At Home store in Wauwatosa the other day and the employee named Marissa was extremely helpful, knowledgeable and had such a great attitude! I dont normally leave reviews but had to acknowledge this employee. She greated me at the door and asked me what she could help me find. Took me to the aisle with the tables and answered all my questions. It was such a great shopping experience! Great job Marissa!

I bought some cushions and worked with Molly and Alexia. Wow! Such incredible customer service and so knowledgeable in helping me get what I need!! Coming back for sure!!!!

First time to order from here. Placed order online- no place to add delivery instructions ie office hours Mon-Fri 8-5 and closed on weekends and security in the building will not accept packages. Contacted customer service and mentioned didn’t ask for our office hours or any information. Customer Service woman said not a problem. We only deliver Monday -Friday 8 to 5. Wrong, Friday evening a text arrives that they’re delivering on Saturday - contacted customer service. They said not our problem. You need to contact Federal Express. They show no responsibility for their orders. Sorry this company is not going to make it! And they don’t seem to care!

Terrible delivery experience. I wrote the company a long comment, so no need recounting it here. If you buy from them, take it with you. No wonder they filed for bankruptcy last summer.

I have consistently been to your store in Colorado springs and was charged anywhere from 10 to $15 over on items. Every associate has advised me that they're too short-staffed to update the pricing in the system. This has been happening over a year now. Sounds to me like you guys are stealing from people!

Pesimo. he pedido una silla y despues 25 dia s no llego'. Ademas pesima atencion al cliente. No racomiendo

Up until a year or so ago, this was one of my favorite stores! Shopping was fun, always found a bargain and even when I paid full price, I felt that I was getting quality products. Now ….. The deals are no more! Their clearance items are ridiculously overpriced and their regular items, like pillows are so out of the average person‘s reach that it is laughable. I bought huge crystal candlesticks about a year and a half ago… They still have them in their store, but the prices have more than doubled… That is greed! I won’t be even considering wasting my time when I need items for my home..Time to find another Go to!!!