Saturday, November 7, 2026 · Customer reviews of US businesses

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async.com Reviews | Read Customer Reviews of async.com

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3.5/ 5

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256 reviews

async.com3.5Average

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About async.com

Async is an AI video creation platform for creators, solopreneurs, and small businesses who want to make polished videos without learning video editing.Instead of working through complex timelines, menus, and multiple tools, you can simply chat with Async and tell it what you want to create or change. Turn raw footage, ideas, or AI-generated scenes into ready-to-post videos - from podcasts and social clips to ads, explainers, tutorials, and more.Async helps with the time-consuming parts of video creation: editing, cutting filler, adding subtitles, translating and dubbing content, improving audio, reframing videos for different platforms, generating voiceovers, creating AI avatars, and repurposing long-form content into short-form clips.Our goal is simple: help anyone make videos like they have a team, even if they don’t have editing skills, a production crew, or hours to spend on post-production.

async.com (async.com) has 256 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.

Website: async.com
Category: Video & Sound
Listed on The Fair Hearing: 2026

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async.com reviews

256 approved reviews, newest moderated first

Jul 7, 2026
Excellent User Interface with Friendly Customer Service
The async software has an excellent user interface, with helpful AI tools. As a novice audio assistant, I edit our company's podcast, and the async software makes our episodes sound as if they were produced by a veteran team of audio experts. I'm also grateful for the friendly customer service, with occasional follow-ups on any questions or concerns I have with the software.
By Jason L.
Response from async.com· Jul 8, 2026
Hi Jason, Thank you so much for this thoughtful review! We’re thrilled to hear that Async has made podcast editing easier and helped your episodes sound professionally produced. It’s especially wonderful to know that our AI tools and customer support have been helpful along the way. We truly appreciate you choosing Async and are happy to be part of your podcasting workflow! -The Async Team
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Jul 1, 2026
Perfekter Support
Perfekter Support. Daten eines Kunden gingen verloren und konnten nicht ins System geladen werden. Ich habe den Kontakt angeschrieben und die haben mir die Aufnahme einfach zugeschickt. Perfekt, angenehm und easy - vielen Dank!
By Dieter H.
Response from async.com· Jul 2, 2026
Hi Dieter, Thank you so much for your kind review! We’re really happy to hear that our support team was able to help recover and send over the recording. We’re glad the process felt smooth and easy for you. We truly appreciate your feedback and are always here if you need anything else. -The Async Team
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Jun 30, 2026
This company is a scam
This company is a scam. they stole 143 dollars from me for a YEARS worth of service i NEVER wanted or signed any contracts for. The day they charged me i responded immediately and they said "too bad, no refunds"
By Mikey S.
Response from async.com· Jul 2, 2026
Hi Mikey, We’re sorry to hear about your frustration. Our team reviewed this case and found that the renewal notification was sent and opened before the charge and was opened 48 hours prior to the renewal. Because the account was properly notified before the subscription renewed, we were unfortunately unable to make an exception to our refund policy. We’re sorry this was not the outcome you were hoping for, and we appreciate you sharing your feedback. -The Async Team
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Jun 30, 2026
Predatory scammers
I signed up and cancelled the app the SAME DAY, but they charged me three times a few days later, then double charged me for months before I figured it out. They say I had three subscriptions, but how? Customer service is TERRIBLE and worse than useless. They tell me to look for multiple workspaces but I DO NOT have additional workspaces. I have no way to access these mystery subscriptions. They apparently allow you to inadvertently sign up multiple subscriptions to extract more of your money and then make it impossible to cancel. This is despicable, hostile, malicious design. I had to go through my bank to reverse all of the fraudulent charges and block the merchant.
By John C.
Response from async.com· Jul 2, 2026
Hi John, We’re sorry to hear about your experience and understand how frustrating billing concerns can be. After reviewing the account history, we can confirm that there were three separate workspaces created, each with its own subscription. One of those subscriptions had been cancelled, but the other two remained active, which is why additional charges continued to occur. We understand there may have been confusion around the multiple workspaces, and we’re sorry this was not clearer. Our team is always happy to review account details further and help ensure any remaining active subscriptions are fully cancelled. Thank you for sharing your feedback. -The Async Team
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Jun 30, 2026
I want to praise the customer support…
I want to praise the customer support team for their prompt and efficient service in getting a billing issue resolved. It was my issue (not theirs), but they worked diligently to help me find the answer, and found it very quickly!
By Sheri H.
Response from async.com· Jul 2, 2026
Hi Sheri, Thank you so much for your kind words! We’re really happy to hear that our support team was able to help resolve your billing issue quickly and efficiently. We truly appreciate you taking the time to share your experience, and we’re always here if you need anything else. -The Async Team
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Jun 29, 2026
great software
I have to say, Async has been a complete lifesaver. I used to use Discord and OBS to record my walkthroughs and interviews with developers. That all changed when someone suggested this software. It made everything so much easier. Not only could I do group chats, but it also gave me the ability to boost or reduce individual people's audio levels with ease. On top of that, with the software I use—DaVinci Resolve—I can remove background noise, so the whole workflow is incredibly smooth. I've got to say, I'd give it a solid 9 out of 10. So 7 out of 10. The only reason I wouldn't give it a perfect score is because there's always room to add more features and improve it further. Other than that, it's brilliant. A total lifesaver for the work I do managing social media and creating content for MicroProse. I genuinely couldn't imagine going back to the way I used to do things.
By Frazer
Response from async.com· Jun 30, 2026
Hi Frazer, Thank you so much for sharing this! We’re thrilled to hear that Async has been such a lifesaver for your walkthroughs, developer interviews, and content creation workflow. It’s great to know that the ability to manage group chats and adjust individual audio levels has made the process easier compared to your previous setup with Discord and OBS. We also really appreciate your honest rating and feedback. You’re absolutely right that there is always room to improve, and we’re continuously working on adding more features and making Async even better. Thanks again for your support! -The Async Team
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Jun 25, 2026
Simple and convenient
I've been using Podcastle - now Async - for many years now for recording my podcast and creating video content for social media. And I've been very happy for the quality and simplicity of it all. The price is just right. Everything not perfect, but the costumer service is always trying to help to make it better. Which is nice.
By Jean-Hervé M.
Response from async.com· Jun 26, 2026
Hi Jean - Herve, Thank you so much for your kind review and for being with us since the Podcastle days! We’re really happy to hear that Async has continued to be a simple and convenient tool for your podcast recordings and social media content. It means a lot to know that you’ve been happy with the quality, ease of use, and value. We also appreciate your honest feedback. While we know there is always room to improve, our team is always here to help and make your experience better whenever we can. Thanks again for your support! -The Async Team
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Jun 24, 2026
I am a bit slow with technology
I am a bit slow with technology. Yet, when I went to Async it took all my worries away. I simply upload sound track, upload a picture, input a message and say create story with these. Images. One example, I adore bird sounds and was a witness to a coyote on early morning walk. I was able to upload the bird sound,show the coyotee and put the whole scene together. Last night I had a recording engineer review it and he said, "That is impressive!" If I can figure it out, I am going to tell all my friends.
By Rosalyn K.
Response from async.com· Jun 25, 2026
Hi Rosalyn, Thank you so much for sharing this wonderful review. We’re thrilled to hear that Async made the creative process feel simple and worry-free for you. -The Async Team
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