AsusbatterystoreReviews of asusbatterystore.com

Response from Asusbatterystore· Jun 9, 2026

Dear Customer, Thank you for the detailed review. We're glad the battery arrived safely, the installation went smoothly, and everything has been working well so far. It's also great to hear that the battery is performing as expected after installation. We appreciate you taking the time to share your experience and the additional details. Thanks again for your support. Best regards, the asusbatterystore.com Team

Response from Asusbatterystore· Apr 17, 2026

Dear Customer, Thanks so much for taking the time to share this — we really appreciate it. Glad our team could help confirm the right battery before shipping, and even better to hear everything worked out perfectly in the end. That’s exactly the kind of experience we aim to provide. Thanks again for your support, it really means a lot. Best regards, the asusbatterystore.com Team

Response from Asusbatterystore· Mar 27, 2026

Thanks for sharing your experience! Glad to hear the installation was quick and everything’s working well 😊 Good to know the tools came in handy — hope the battery keeps running strong for you. Enjoy the new battery, and thanks again for choosing us. Best regards, asusbatterystore.com team

Response from Asusbatterystore· Nov 11, 2025

Dear Francesca , Thank you for sharing your experience! We’re very happy to hear that your order process was smooth, delivery was on time, and that the included tools made installation easy. It’s wonderful to know everything went perfectly — your feedback really motivates our team. If you ever need help or another replacement in the future, we’ll be happy to assist! Best regards, asusbatterystore.com team

Response from Asusbatterystore· Oct 8, 2025

Dear Germ O Phobic, Thank you so much for taking the time to share your detailed feedback! We're happy to hear that the battery arrived safely, the capacity is as advertised, and your laptop is now running longer throughout the day. We also appreciate your feedback regarding the connector—your comments are very helpful, and we'll share this with our product team for improvement. Thank you again for your trust and support. We're glad the installation went smoothly and the battery is performing well! Sincerely, asusbatterystore.com Team

Response from Asusbatterystore· Sep 16, 2025

Dear Terje Ostbye, Thank you for your message and the detailed information regarding your ASUS Vivobook Pro 16 (K6604JI). Unfortunately, the new battery did not last as long as expected. Our customer service department has contacted you by email; please monitor your inbox. We will address this matter as soon as possible. We sincerely apologize for the inconvenience and will resolve this issue as soon as possible. Sincerely, the asusbatterystore.com Team

Response from Asusbatterystore· May 28, 2025

Dear Customer, We are very sorry that you encountered such an issue and thank you for reporting this to us. We value your experience and feedback very much and will investigate this issue as soon as possible. First of all, we apologize for the inconvenience caused to you. We are always committed to providing customers with high-quality products and a satisfactory shopping experience. If the product does not meet your expectations, we are willing to provide corresponding solutions. Regarding the battery capacity issue you mentioned, we will review the product specifications and quality control processes to ensure that our products meet the advertised standards. If there is indeed a difference, we will take necessary measures to improve it. Regarding the implementation of the return policy, we will communicate with you again to ensure that you can get a satisfactory solution in accordance with our policy. If there are any misunderstandings or unclear points in the previous communication, we will clarify and deal with it as soon as possible. We value your feedback very much because it helps us continuously improve and enhance the quality of our service. If you have any other questions or need further assistance, please feel free to contact us. We promise to take every feedback of yours seriously and work hard to satisfy you. Thank you again for your understanding and patience, we will get in touch with you as soon as possible to resolve this issue. Best regards, asusbatterystore.com team

Response from Asusbatterystore· Apr 30, 2025

Dear Customer, Thanks for your feedback! It’s great to hear that the product met expectations and that the supplier kept you informed throughout the shipping process—reliable communication is a big plus. Best regards, asusbatterystore.com team