Takes to long for them to ship even…
Takes to long for them to ship even paying extra for delivery
By Giovanny S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
123 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Research Peptide Company Offering Top-Rated Customer Service, Dual-Testing with Endotoxins (Heavy Metals) For Unparalleled Transparency With Every Batch.
Astropeptidesusa (astropeptidesusa.com) has 123 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 31 reviews with 1 star · Clear filters
Takes to long for them to ship even paying extra for delivery
By Giovanny S.
I ordered on 8/22. Paid at the same time. It's been almost 3 weeks and I still haven't revieved my order or a reply to any of emails I've sent this week. I did get one response the second week saying they missed the order and could refund or send it out with a few extras. At that point I canceled the venmo dispute. Not a peep since then and no order either. And venmo won't open another dispute. I'll happily edit my review if I actually recieve what I paid for and an email response would be great. Edit: after this review and several emails, I did finally receive my order. I never got an email response or the extras that were promised in the only reply I ever got a week after ordering. It took a month and 2 days to get my order. Do not expect communication if you have a problem. Very disappointed.
By Mary M.
No matter how much I order, I have signed up for rewards and still can’t get any rewards.
By Customer
Never received the product but you took my money!
By Kelly O.
I'm very disappointed. I've been ordering from them for a while, but my most recent order never was delivered. I've sent them multiple emails about it and have not gotten a response. So now I'm out $120 and never received my shipment!
By Lauren
Did not receive the bacteriostatic water that my order qualified for. Reached out to the company twice (email/chat) and never heard anything from them.
By YB
So far the peptide is not working.
By Tiffany G.
Response from Astropeptidesusa· Jan 9, 2024
Tiffany, I am sorry you had issues with your research. We had communicated via email, and we offered to refund for the unused vials. All of our batchs are third-party tested by two labs with endotoxin testing for heavy metals & bacteria. We verify atleast 3 vials from each batch at random to ensure consistency, purity, quality, and safety for research use. I know you were very happy with our response and were awaiting confirmation on the vials to refund. I know the issue was resolved properly and you were happy, so if you get a chance please edit this review if the resolution was something you were happy with!