Not a company that cares about their customers or products they send out.
I purchased 2 books for Christmas back in November 27th. It took weeks for them to ship out the order. I had to contact them to even get the order shipped. The books came in on 12/15 and one was damaged. I immediately sent email regarding damaged book. They advised I had to send back the damaged book and they would send me a new book. So I sent the book back on 12/17. It’s now Jan 2nd. The last email sent from them was on 12/17 stating they would send out a new book. That never happened. No new book, and no more responses from the company except computer generated generic responses letting me know they got my emails. Clearly, they don’t care too much about their customers or the products they send out. Sad because I really loved their books.
By Betsy F.