Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
449 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
askderm has over 2,300 skin care products, excellent customer service, free samples with every order, and free shipping on all orders over $49.
askderm (askderm.com) has 449 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 36 reviews with 4 stars · Clear filters
One of the original products I ordered had been "redone" and the new product was sent, without my knowing of the upgrade - until I called and asked why I hadn't gotten what I had ordered.
By Customer Rosemary A. K.
Response from askderm· Nov 8, 2013
Very sorry for the confusion! Please feel free in the future, to review all products online before purchasing as well. Have a great weekend!
Love the item.
By Nadia
Response from askderm· Nov 5, 2013
Thanks Nadia!
I love the products I use and some of the samples have made me aware of products I had never used but now do. The prices are high so I wait for the sales which are good. I have had excellent service.
By Sandra L.
Response from askderm· Oct 15, 2013
Wonderful to hear! Thank you for the time you have taken to review askderm. Your feedback is much appreciated. Have a wonderful week!
I researched all over to get the best price on the products I needed & this was by far the best price (by far!) after using a discount code. It arrived pretty quickly, which I was very pleased about. Unfortunately, I had difficulty with one of the products, but when I called to ask for a replacement, they said they could not send me one unless I sent my entire order back first (they were sold as a set). Since I didn't want to stop using it all & have a breakout from changing my skincare routine again, I'm going to have to purchase another of the troublesome product instead. They did offer me a discount, but it's still frustrating. All in all, I would still purchase from this company again because of the price.
By J.C.
