Response
I still do not have access to email on my new NIMO laptop
By askanexpertonline.com C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
I still do not have access to email on my new NIMO laptop
By askanexpertonline.com C.
Excellent tech who was knowledgeable and patient
By Robert B.
The tech was informative and helpful.
By Dirk D.
I was fully informed
By askanexpertonline.com C.
quick and efficient!
By askanexpertonline.com C.
Donald was a great help finding a replacement for an obsolete part
By Chuck B.
Accuracy about what I needed to do quickly!
By Angela H.
I did not get any satisfaction with regards to my problem so in the end I had to sort the situation myself so I have stopped the payment pending at my bank
By customerkath F.
Response from Askanexpertonline.com· Apr 14, 2025
Hello, We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. Your full payment has been canceled. The funds are made available to your bank the next business day, however, the bank may take 3-5 business days to release the funds back to your account, depending on their policy. If you have additional questions or concerns, please reply to this email, and I will promptly assist you. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962