great help with my epson printer
great help with my epson printer
By jay J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
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24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
great help with my epson printer
By jay J.
They pushed me into a $55/month subscription after I just intended a one time question/answer for about $7. I have not been able to find a way to cancel the subscription, even being sent to Just Answer to help cancel it and that cost me $5 plus a $40 subscription, which at least was cancelled and refunded. How do I cancel askanexpert subscription without claiming fraud and cancelling my credit card, which I don't want to do.
By Steve L.
Response from Askanexpertonline.com· Jul 12, 2025
Hello, We're sorry to hear about your experience in using the site. I would love to help you out. If you send me your email address with additional information we're happy to take a look at your account, and work to address any outstanding concerns. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Very patient and helpful.
By CAROL
He answered my question right away
By Carol H.
This was totally useless
By Mark
Response from Askanexpertonline.com· Jul 12, 2025
Hello, Thank you for contacting JustAnswer. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank the following business day and will appear on your next billing statement. If you have additional questions or concerns, please reply to this email and I will promptly assist you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
My frustration is with being charged a extra fee (the membership fee).
By Michelle L Huff & Bryan K H.
Response from Askanexpertonline.com· Jul 12, 2025
Hello, Thank you for contacting JustAnswer. We're sorry for any inconvenience. It looks like you accepted an offer to try our membership program when you posted your question on the site. The membership bills automatically to avoid disruptions in service. I have opted you out of the membership. As a courtesy, we have processed a cancelation of your charges. The funds are made available to your bank the following business day and will appear on your next billing statement. I assure you that moving forward you will not see any recurring membership charges. If I can be of further assistance, please let me know. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
This is a bogus site that manages to open a chat box on a legitimate site. Beware! Have alerted my credit card of fraudulent charge and will be alerting Verizon about them hijacking the chat box,
By Ann G.
Response from Askanexpertonline.com· Jul 12, 2025
Hello, We're sorry to hear about your experience in using the site. I would love to help you out. If you send me your email address with additional information we're happy to take a look at your account, and work to address any outstanding concerns. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
I've been to something done with microsoft for a week and he fixed it
By robert T.