Great 1st time experience.
Technician walked me through my issue without remote access which allowed me to learn how to handle the problem in future.
By askanexpertonline.com C.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Technician walked me through my issue without remote access which allowed me to learn how to handle the problem in future.
By askanexpertonline.com C.
Communicated very patiently communication was very timely. I got an immediate response and I got a phone call soon after.
By Maria
By listing yourselves under the Frontier Communications heading, I thought I was dealing with Frontier and was never told otherwise. The only assistance I got was the phone number for Frontier, but I was charged a total of $53.00. Don't use this company!
By Richard B.
Response from Askanexpertonline.com· Sep 5, 2025
Hello Richard, We’re sorry to hear this. We’ve sent a private request for more details. When you have a moment, please respond there so we can assist you directly. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
they were able to my issue.
By askanexpertonline.com C.
Talking to a Real Live Person!
By Pat H.
Her knowledge
By askanexpertonline.com C.
He took the time to look things up. He also gave a good interpretation.
By Christine
Relatively prompt answers
By Alexandria A P.