Good experienfe
Good experienfe
By askanexpertonline.com C.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Good experienfe
By askanexpertonline.com C.
The tech was extremely helpful, polite, patient and respectful. I appreciate the help and attention to detail. My problem was solved successfuly!! Excellent service! THANK YOU!!!
By Lawrence / Kim M.
Jermaine was very patient and helpful.
By askanexpertonline.com C.
Clear directions and walked me through my issue promptly
By customer
Expert was knowledgeable and patient.
By askanexpertonline.com C.
Paul was outstanding in customer service. Patient. Courteous. Professional. Engaging. Accurate. Delivered solutions. ONE PROBLEM: The relatively-hidden $55 per month charge is disappointing and did not match the transparent brand of service I received. Your firm sacrificed this $55 charge for future a future customer. Of course I cancelled.
By DGD
Dottie spent quite a bit of time helping me. Very professional and patient.
By askanexpertonline.com C.
They were unable to diagnose the problem and then I got charged $65, which I was not informed I would be charged for.
By Rose F.
Response from Askanexpertonline.com· Mar 11, 2026
Hello Rose, Thank you for contacting JustAnswer. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank in 3-5 business days and will appear on your next billing statement. If you have additional questions or concerns, please reply to this email and I will promptly assist you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962