Askanexpertonline.comReviews of askanexpertonline.com

The Technician helped me get the correct smoke detectors that I was needed and helped me to diagnose the exact problem that I was having

My question about my 200 amp upgrade and upcoming inspection were answered in detail.

The advisor was patient, kind and knowledgea

She solved the problem

Jared was helpfu and informative. He directed me to the correct place.

While the diagnostic was helpful, cable box was bad, it may not have been fully accurate. I got a 9865 box from Spectrum and tried to install it. I found that the old power supply (PS) was dead. It took the new supply to install. The sound I reported initially sounded like a relay, not a bad capacitor. So, the old box was performing something using possibly partially failed PS, and/or signals cable power, including short display of “boot”, about 1 sec, Prior to inserting the new PS, the new box was making sounds as if it was trying to spin up the storage disk, unsuccessfully and repeatably.

He provided solutions for the future. He was very patient with my slow computer.

The Customer Service expert I spoke with could not have been nicer or more sweet and more patient with my silly questions. She went above and beyond regular Customer Service and I’m very grateful.