Edward was a great technician. He was quick but explained everything he was doing so that I could follow.
I worked hoping this printer for about 20 hours myself and he did it in less half and hour (probably a lot less).
By Martha L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
I worked hoping this printer for about 20 hours myself and he did it in less half and hour (probably a lot less).
By Martha L.
It was easy and tech seemed knowledgeable.
By Ana
Venus was courteous, knowledgeable and expedient…. Wonder representative for your company
By Dean R.
Todd was great. Follow up was excellent. Received the refund quickly Thank you
By Customer
Very rapid solution to my problem
By Robert
They were quick to connect me to the right person. They were kind and courteous and understood my question clearly
By Shampa
Cobby was able to walk me through all of what it took to get my printer back online. He was patient with me when I asked questions gave me excellent guidance.
By Jerry H.
This was a fairly complex problem as the mechanism in the grinding unit needed to have a couple pieces moved as it was locked up. Difficult to describe a three-dimensional complex item over the phone. The answers were Sound and there was enough patience while we were trying to understand and then do what Adam was asking.
By Art