Confirmed that the issue I was calling…
Confirmed that the issue I was calling about was not electrical but most likely the product (smoke detectors).
By askanexpertonline.com C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,256 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Confirmed that the issue I was calling about was not electrical but most likely the product (smoke detectors).
By askanexpertonline.com C.
Vers precise,and fast.
By Marc D.
The person helping was very patient but his English was difficult to understand at times. He was successful in solving the problem.
By KTB
Carl knew exactly what to do to fix the issue. He was patient and thorough.
By DMR
Mark did a great job, Very satisfied... Peter
By askanexpertonline.com C.
0 stars you are thieves
By Gordon
Response from Askanexpertonline.com· Jun 19, 2026
Hello Gordon, Thank you for reaching out. I understand your concern regarding the membership charge on your account. The join fee and membership fee are displayed on the payment page before checkout. We’ve now refunded the membership fee and canceled your membership, so no recurring charges will occur. If you have any questions or concerns, we're happy to help. Best, Hazel, JustAnswer Customer Care [email protected] 1-800-805-5962
Very helpful and thorough!
By Brigitte R.
Tech was super helpful and patient
By Cheryl W.