Speed of responses
Speed of responses. Seem knowlegable.
By Ms. G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,295 approved reviews, newest moderated first
Speed of responses. Seem knowlegable.
By Ms. G.
Dr. AHMED, was extremely helpful. And, he resolved my issue.
By askadoctor.help C.
The doctor knew about my diagnosis. Could intelligently.answer my questions.
By alex
All my questions for taking care of were taken care of
By askadoctor.help C.
Dr. Richard actually asked me more questions than my actual dentist and explained to me what is going on with my tooth. He told me how to help with the pain until my root canal in three weeks.
By Dede Cambridge O.
I did speak with an actual doctor, which was great to identify why I was having symptoms (even though they couldn't prescribe anything). My issue was that they do not make it clear that you will AUTOMATICALLY be enrolled in a $55 monthly subscription. After I realized, I cancelled and asked for a refund, which they would not do. Also, the cancellation process was not clear at all (you have to download the app "Just Answers" to cancel). OH and they said the $5 enrollment fee is completely refundable (DEFINITELY not true). Fine option is you are in a pinch, but honestly, just wait and go see a real doc in person or through reliable sources like Telehealth.
By Bailey
Response from Askadoctor· Jan 16, 2026
Hello Bailey, We're truly sorry to hear about this. We’ve requested more info through Trustpilot. Please reply there so we can investigate further. Best, Hazel, JustAnswer Customer Care [email protected]
Fast response, able to send photos. Ease of not sitting in a medical centre for hours on end. Great service
By askadoctor.help C.
Hope the doctors get compensated appropriately it was nice to get help on a random Thursday night so quick and efficient. Thanks Dr. Raza.
By Gabriela B.