I purchased something I thought was made is the USA
I purchased something stating it was all made in the USA on 8/16/24. I placed my order then was charged in a different currency. So I immediately wrote back requesting cancelation knowing it was not a USA product. I then received credit back so I was charged US$. I tried to contact each day after to cancel no response. I see it went through customs and is on its way 3 1/2 weeks later. I had to dispute this with my CC company. I do not want the item and I do not want to ship it back I also can not refuse the pkg whenever it gets here. It is now 8/28/24 and its still in transit.
By Toni R.
Response from Ascribei· Sep 19, 2024
Dear Valued Customer, We sincerely apologize for the trouble you've encountered. Kindly share your order details at [email protected], and we'll address this promptly. Michael, Senior Director of Customer Support, www.ascribei.com


